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Maximizer CRM vs Zendesk Sunshine: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Maximizer CRM medium Failure Risk for Zendesk Sunshine medium
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Comparison Summary

This comparison report of Maximizer CRM vs. Zendesk Sunshine is based on a specific set of business needs and context. The comparison uses 4170 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Maximizer CRM and Zendesk Sunshine

Maximizer CRM, Zendesk Sunshine, workbooks.com, Microsoft Dynamics 365 for Sales, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Maximizer CRM covers Contact List Management with E-Mail, Engagement Management, Communication Management with E-Mail, Campaign Management with E-Mail, etc.

Zendesk Sunshine focuses on Engagement Management with Review Sites, Workflow Management, Collaboration, Contact List Management with Phone Calls, etc.

"We had the database built, users logged in, and initial training sessions completed within the first week. " - MARK HEATON

"One of the main reasons for switching to Zendesk ultimately was to gain those base level efficiencies. What we ended up getting was a lot more than that. Sunshine made it a lot easier for agents to have more information, which in the end resulted in... a much better customer experience. " - John Wie

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Maximizer CRM

Focus area

Maximizer CRM is better than Zendesk Sunshine for

Software Failure Risk

  • medium

logo Zendesk Sunshine

Focus area

Software Failure Risk

  • medium

About

Maximizer CRM | SALES CRM SOFTWARE - PIPELINE MANAGEMENT

Develop custom experiences with the Zendesk Platform | Zendesk Sunshine

Age

1987

2007

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

83

29

Total Goals
(we found evidences for)

13

6

Top Processes

Evidences indicate better relative satisfaction

contact list management

Read Reviews (156)

Read Reviews (4)

contacts history

Read Reviews (36)

Read Reviews (2)

tracking contacts

Read Reviews (12)

Read Reviews (0)

creating contact list

Read Reviews (3)

Read Reviews (0)

engagement management

Read Reviews (115)

Read Reviews (12)

engaging and following up

Read Reviews (99)

Read Reviews (2)

communication management

Read Reviews (62)

Read Reviews (1)

sending & publishing communications

Read Reviews (40)

Read Reviews (0)

tracking & monitoring communications

Read Reviews (18)

Read Reviews (1)

campaign management

Read Reviews (33)

Read Reviews (1)

campaign analytics

Read Reviews (13)

Read Reviews (0)

sales document management

Read Reviews (31)

Read Reviews (3)

proposal & quote management

Read Reviews (24)

Read Reviews (0)

contract management

Read Reviews (6)

Read Reviews (2)

lead tracking

Read Reviews (31)

Read Reviews (0)

relationship management

Read Reviews (28)

Read Reviews (2)

customer case management

Read Reviews (21)

Read Reviews (0)

workflow management

Read Reviews (21)

Read Reviews (6)

trade show marketing

Read Reviews (18)

Read Reviews (0)

training & onboarding

Read Reviews (18)

Read Reviews (2)

generation of new leads

Read Reviews (15)

Read Reviews (0)

social media management

Read Reviews (15)

Read Reviews (3)

social media analytics

Read Reviews (13)

Read Reviews (3)

follower management

Read Reviews (14)

Read Reviews (0)

opportunity management

Read Reviews (12)

Read Reviews (0)

helpdesk management

Read Reviews (11)

Read Reviews (2)

calendar management

Read Reviews (11)

Read Reviews (0)

sales call management

Read Reviews (8)

Read Reviews (0)

meeting management

Read Reviews (8)

Read Reviews (0)

knowledge management

Read Reviews (8)

Read Reviews (1)

conversion management

Read Reviews (8)

Read Reviews (0)

loyalty management

Read Reviews (8)

Read Reviews (0)

customise loyalty program

Read Reviews (5)

Read Reviews (0)

identify target customers

Read Reviews (2)

Read Reviews (0)

customer feedback management

Read Reviews (7)

Read Reviews (2)

measuring customer satisfaction

Read Reviews (4)

Read Reviews (2)

pipeline management

Read Reviews (5)

Read Reviews (1)

competitive intelligence

Read Reviews (5)

Read Reviews (1)

products & pricelist management

Read Reviews (4)

Read Reviews (0)

lifetime value management

Read Reviews (4)

Read Reviews (0)

rating and review management

Read Reviews (4)

Read Reviews (0)

lead qualification

Read Reviews (3)

Read Reviews (0)

lead qualification: technographic

Read Reviews (2)

Read Reviews (0)

lead qualification: demographic

Read Reviews (2)

Read Reviews (0)

database marketing

Read Reviews (3)

Read Reviews (0)

business development

Read Reviews (3)

Read Reviews (0)

account management

Read Reviews (3)

Read Reviews (0)

content management

Read Reviews (2)

Read Reviews (0)

content publishing

Read Reviews (2)

Read Reviews (0)

performance management

Read Reviews (2)

Read Reviews (0)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Scale best practices

  • Improve internal communications

  • Grow market share

  • Improve ROI

  • Improve stakeholder relations

  • Improve efficiency

  • Enter new markets internationally or locally

  • Improve consistency

  • Improve visibility

  • Launch new products

  • See 10 more

  • Enhance customer relationships

  • Launch new products

  • Acquire customers

  • Improve visibility

  • Improve internal communications

  • Enter new markets internationally or locally

  • See 3 more

Top Channels

Channels Used

  • phone calls

  • review sites

  • Amazon

  • website

  • omnichannel

  • e-mail

  • offline

  • trade shows

  • See 5 more

  • phone calls

  • review sites

  • Amazon

  • website

  • omnichannel

  • e-mail

  • offline

  • trade shows

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

{{{rsh_C_1}}}

medium

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Integration Risk

medium

{{{rsh_C_1}}}

low

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Migration Risk

medium

{{{rsh_C_1}}}

medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting