Comparison Summary
This comparison report of Medallia Agent Connect vs. Toluna Start is based on a specific set of business needs and context. The comparison uses 2137 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Medallia Agent Connect and Toluna Start
Medallia Agent Connect, Toluna Start, Surveypal Platform, Simplesat, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Medallia Agent Connect covers Collecting Feedback, Engaging Conversational Surveys, Coaching, Performance Management, etc.
Toluna Start focuses on Engaging Conversational Surveys, Collecting Feedback with Social Media, Social Media Management, Market Research, etc.
"When you put information in front of those front-line reps that is valuable to their performance, they get to own their success and really be more proactive about it instead of reactive. " - Stefanie Wimp
"Partnering with Toluna has helped us to gain quickly, deeper and more actionable, people-centric insights on behavior and buying preferences. This capability is helping us make more informed decisions across our brands in multiple countries and cate...gories. " - Colgate-Palmolive
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Medallia Agent Connect
Focus area
Medallia Agent Connect is better than Toluna Start for
Software Failure Risk
Toluna Start
Focus area
Toluna Start is better than Medallia Agent Connect for
Software Failure Risk
About
Empower your customer service teams from anywhere
End-to-End Consumer Intelligence Platform to conduct quantitative and qualitative research
Age
2001
Financials
SERIES F
PRIVATE
Business Need
Total Processes
(we found evidences for)
35
47
Total Goals
(we found evidences for)
13
8
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Improve efficiency
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Acquire customers
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Build brand awareness
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Improve ROI
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Launch new products
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Scale best practices
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Improve brand engagement
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Improve consistency
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Improve visibility
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Increase sales & revenue
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Establish thought leadership
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Enter new markets internationally or locally
- See 10 more
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Build brand awareness
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Enhance customer relationships
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Grow market share
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Acquire customers
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Enter new markets internationally or locally
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Launch new products
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Establish thought leadership
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Improve efficiency
- See 5 more
Top Channels
Channels Used
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website
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social media
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e-mail
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offline
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point of sale
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video
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promotions
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mobile
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user generated content
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blogs
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print media
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magazine
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mass media
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television
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mobile app
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Facebook
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Twitter
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LinkedIn
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Facebook page
- See 16 more
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website
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social media
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e-mail
-
offline
-
point of sale
-
video
-
promotions
-
mobile
-
user generated content
-
blogs
-
print media
-
magazine
-
mass media
-
television
-
mobile app
-
Facebook
-
Twitter
-
LinkedIn
-
Facebook page
- See 16 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
