Medallia Agent Connect vs zurvey.io: 2024 Ultimate Comparison Guide

Introducing Medallia Agent Connect and zurvey.io

Medallia Agent Connect, zurvey.io, Surveypal Platform, Simplesat, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Medallia Agent Connect covers Collecting Feedback, Engaging Conversational Surveys, Coaching, Performance Management, etc.

zurvey.io focuses on Collecting Feedback with Phone Calls, Market Research, Lead Analytics, Engaging Conversational Surveys, etc.

"Any brand that is serious about delivering great customer service should consider a tool like Stella Connect. If you don’t have a constant flow of agent and product-specific feedback, you’re basically flying blind, which is really dangerous in today...’s highly competitive e-commerce landscape. " - TJ Stein

"I love working with Zurvey.io, it instantly gives me a clear overview of our customers’ feedback. Neticle’s expert analyses save the Market Research Department significant amounts of time, since they give us sharp, definite recommendations about the... areas we need to improve. We integrate these into our strategic decisions in order to further improve our customers’ shopping experience. " - Erika Szilágyi

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.