Comparison Summary
This comparison report of Meltwater Consumer Intelligence vs. Verint is based on a specific set of business needs and context. The comparison uses 3812 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Meltwater Consumer Intelligence and Verint
Meltwater Consumer Intelligence, Verint, Infegy Atlas, YouScan, etc., belong to a category of solutions that help Social Media Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Meltwater Consumer Intelligence covers Social Media Management with Social Media, Engagement Management with Social Media, Communication Management with Social Media, Reputation Management with Social Media, etc.
Verint focuses on Engagement Management, Service Automation with Phone Calls, Customer Feedback Management with Promotions, Workforce Scheduling & Forecasting, etc.
"With Linkfluence, we’re leading a huge transformation in agencies - the way people work and their approach to strategic planning. Since 2014, we increasingly rely on social data to fuel creativity by better understanding consumer behaviors and trend...s. Social listening helps us stay one step ahead in the industry and win clients with creative, data-backed campaigns. " - Gildas Launay
"The deployment of Verint Workforce Management in the back office allows Aegon to plan capacity consistently across each department for the first time. Data integrated into the Verint solution highlights gaps and allows teams to focus on improving sk...ill coverage and flexibility to ultimately improve the customer experience and turnaround times. " - Liam Morris-Ellis
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Meltwater Consumer Intelligence
Focus area
Meltwater Consumer Intelligence is better than Verint for
Software Failure Risk
About
Consumer insights platform to uncover high-value insights.
Verint | Innovating in digital, cloud and customer engagement transformation
Financials
IPO
Business Need
Total Processes
(we found evidences for)
57
56
Total Goals
(we found evidences for)
11
5
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve digital and social presence
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Improve brand engagement
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Enhance customer relationships
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Grow market share
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Establish thought leadership
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Launch new products
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Build brand awareness
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Scale best practices
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Enter new markets internationally or locally
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Improve internal communications
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Improve efficiency
- See 8 more
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Improve efficiency
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Improve consistency
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Improve internal communications
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Improve brand engagement
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Manage risk
- See 2 more
Top Channels
Channels Used
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phone calls
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chat
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promotions
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offline
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video
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e-mail
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point of sale
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games
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events
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trade shows
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mobile
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omnichannel
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print media
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magazine
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mobile app
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website
- See 13 more
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phone calls
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chat
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promotions
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offline
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video
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e-mail
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point of sale
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games
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events
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trade shows
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mobile
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omnichannel
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print media
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magazine
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mobile app
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website
- See 13 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
