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Compare Meltwater Consumer Intelligence vs Zoho Social

Comparison Summary

For Meltwater Consumer Intelligence vs Zoho Social comparison, Our AI algorithm looked at 24993 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Meltwater Consumer Intelligence and Zoho Social to solve their respective business needs.

Pros and cons of Meltwater Consumer Intelligence and Zoho Social

Meltwater Consumer Intelligence is more suited to businesses that require Social Media Management with Social Media and Engagement Management with Social Media where as Zoho Social is focused towards Social Media Management with Social Media and Communication Management with Social Media .

Both Meltwater Consumer Intelligence and Zoho Social are Social Media Marketing software, peers recommend Meltwater Consumer Intelligence for communication management where as Zoho Social is more known for media planning and channel management .

logo Meltwater Consumer Intelligence

Focus area

Meltwater Consumer Intelligence is better than Zoho Social for

Software Failure Risk

  • medium

logo Zoho Social

Focus area

Zoho Social is better than Meltwater Consumer Intelligence for

Software Failure Risk

  • medium

About

Consumer insights platform to uncover high-value insights.

The easiest way to manage your brands on social media

Age

1996

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

57

106

Total Goals
(we found evidences for)

11

16

Top Processes

Evidences indicate better relative satisfaction


social media management

monitoring social media

social media analytics

engaging on social media

scheduling post to social media

managing social media account


engagement management

engaging and following up


communication management

tracking & monitoring communications

sending & publishing communications



reputation management


competitive intelligence


generation of new leads


customer feedback management


opportunity management



campaign management

campaign monitoring

campaign analytics



social media marketing


sales call management

call transcription


rating and review management



helpdesk management


sales document management

proposal & quote management





products & pricelist management


training & onboarding




influencer management


motivation management


influencer marketing



conversion management


touchpoint management



performance management


loyalty management


lead qualification



channel management



workflow management



follower management


contact list management


lifetime value management





calendar management


business development




relationship management


community building


account management







distribution management



Top Goals

Goals Achieved

  • Improve digital and social presence

  • Improve brand engagement

  • Enhance customer relationships

  • Grow market share

  • Establish thought leadership

  • Launch new products

  • Build brand awareness

  • Scale best practices

  • Enter new markets internationally or locally

  • Improve internal communications

  • Improve efficiency

  • See 8 more
  • Improve digital and social presence

  • Build brand awareness

  • Acquire customers

  • Improve brand engagement

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve efficiency

  • Improve ROI

  • Enter new markets internationally or locally

  • Improve internal communications

  • Establish thought leadership

  • Scale best practices

  • Grow market share

  • Improve navigation

  • Launch new products

  • Improve stakeholder relations

  • See 13 more

Top Channels

Channels Used

  • social media

  • website

  • Instagram

  • Facebook

  • mobile

  • Twitter

  • mobile app

  • user generated content

  • blogs

  • LinkedIn

  • e-mail

  • phone calls

  • offline

  • promotions

  • video

  • point of sale

  • on premises

  • mass media

  • Facebook page

  • Pinterest

  • Facebook at work

  • omnichannel

  • support groups

  • chat

  • games

  • movies

  • newsletter

  • Slack

  • review sites

  • Whatsapp

  • Snapchat

  • Yelp

  • display advertisement

  • causes and charity

  • See 31 more
  • social media

  • website

  • Instagram

  • Facebook

  • mobile

  • Twitter

  • mobile app

  • user generated content

  • blogs

  • LinkedIn

  • e-mail

  • phone calls

  • offline

  • promotions

  • video

  • point of sale

  • on premises

  • mass media

  • Facebook page

  • Pinterest

  • Facebook at work

  • omnichannel

  • support groups

  • chat

  • games

  • movies

  • newsletter

  • Slack

  • review sites

  • Whatsapp

  • Snapchat

  • Yelp

  • display advertisement

  • causes and charity

  • See 31 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

low

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low

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Business Setting