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Mention vs Chartbeat: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Mention vs. Chartbeat is based on a specific set of business needs and context. The comparison uses 6570 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Mention and Chartbeat

Mention, Brandwatch, Agorapulse, etc., belong to a category of solutions that help Social Media Marketing, whereas Chartbeat, Parse.ly Analytics, Ceros, etc., belong to a category of solutions that help Content Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Mention covers Social Media Management with Social Media, Communication Management with Social Media, Engagement Management with Social Media, Content Management with Social Media, etc.

Chartbeat focuses on Communication Management with Website, Engagement Management with User Generated Content, Content Management with Promotions, Loyalty Management with User Generated Content, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Mention

Focus area

Mention is better than Chartbeat for

Software Failure Risk

  • medium

logo Chartbeat

Focus area

Software Failure Risk

  • medium

About

Monitoring for digital agencies that need to know what's said about their clients, and provide a superior service

Headline Testing and Content Optimization Tools | Chartbeat

Age

2013

2009

Financials

M&A

SERIES C

Business Need

Total Processes
(we found evidences for)

99

45

Total Goals
(we found evidences for)

16

9

Top Processes

Evidences indicate better relative satisfaction


social media management

monitoring social media

engaging on social media

scheduling post to social media

social media analytics

managing social media account


communication management

tracking & monitoring communications

sending & publishing communications


engagement management

engaging and following up


content publishing

searching for content



campaign management

campaign monitoring

campaign analytics


competitive intelligence


helpdesk management



social media marketing


influencer marketing


reputation management



generation of new leads


customer feedback management

measuring net promoter score

measuring customer satisfaction



sales document management

proposal & quote management

contract management


workflow management


rating and review management


training & onboarding



talk track creation



touchpoint management


loyalty management

identify target customers


account management


contact list management





business development


lead qualification

lead qualification: technographic



lifetime value management


performance management


discount management


promotion management


conversion management


bundling of products



sales quota management


trade show marketing





products & pricelist management



segmentation and targeting


Top Goals

Goals Achieved

  • Improve digital and social presence

  • Acquire customers

  • Build brand awareness

  • Enhance customer relationships

  • Improve brand engagement

  • Improve ROI

  • Establish thought leadership

  • Increase sales & revenue

  • Launch new products

  • Enter new markets internationally or locally

  • Grow market share

  • Improve internal communications

  • Scale best practices

  • Manage risk

  • Increase customer life time value

  • Improve efficiency

  • See 13 more
  • Acquire customers

  • Scale best practices

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve ROI

  • Enter new markets internationally or locally

  • Grow market share

  • Improve digital and social presence

  • Improve efficiency

  • See 6 more

Top Channels

Channels Used

  • user generated content

  • blogs

  • social media

  • website

  • mobile

  • mobile app

  • Facebook

  • promotions

  • e-mail

  • video

  • offline

  • on premises

  • mass media

  • television

  • print media

  • magazine

  • newsletter

  • events

  • trade shows

  • phone calls

  • point of sale

  • Instagram

  • chat

  • Slack

  • newspaper

  • mobile ads

  • Netflix

  • See 24 more
  • user generated content

  • blogs

  • social media

  • website

  • mobile

  • mobile app

  • Facebook

  • promotions

  • e-mail

  • video

  • offline

  • on premises

  • mass media

  • television

  • print media

  • magazine

  • newsletter

  • events

  • trade shows

  • phone calls

  • point of sale

  • Instagram

  • chat

  • Slack

  • newspaper

  • mobile ads

  • Netflix

  • See 24 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

high

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medium

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Business Setting