Comparison Summary
This comparison report of Merchant Relationship Management vs. CiviCRM is based on a specific set of business needs and context. The comparison uses 3060 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Merchant Relationship Management and CiviCRM
Merchant Relationship Management, CiviCRM, Leadmaster CRM, Apptivo, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Merchant Relationship Management covers Sales Document Management, Lead Management, Helpdesk Management, Training & Onboarding, etc.
CiviCRM focuses on Contact List Management with Offline, Communication Management with E-Mail, Membership Management with Offline, Event Management with Offline, etc.
"The IRIS Team has always been extraordinary! From both a consultative perspective and adapting the program to fit our needs. We love the software! " - Nate Christian
"The Calibrate team took up this challenge with great enthusiasm. Both during the preliminary phase (wireframes, UX and design) as during the various development phases, they were always open to discussion, new suggestions or changes. Moreover, they ...always looked for feasible solutions taking into account the budget and tight timing. Excellent project management and transparent communication ensured a pleasant collaboration. " - Margit Bal
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Merchant Relationship Management
Focus area
Merchant Relationship Management is better than CiviCRM for
Software Failure Risk
CiviCRM
Focus area
CiviCRM is better than Merchant Relationship Management for
Software Failure Risk
About
CRM & Underwriting Platform
Open source CRM software for nonprofits
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
53
49
Total Goals
(we found evidences for)
11
4
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Increase sales & revenue
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Enhance customer relationships
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Manage risk
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Improve efficiency
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Improve visibility
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Improve internal communications
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Improve stakeholder relations
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Launch new products
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Improve digital and social presence
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Reduce bounce
- See 8 more
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Scale best practices
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Launch new products
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Grow market share
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Enhance customer relationships
- See 1 more
Top Channels
Channels Used
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offline
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causes and charity
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e-mail
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newsletter
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promotions
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website
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phone calls
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user generated content
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blogs
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point of sale
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mobile
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events
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trade shows
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print media
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magazine
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chat
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video
-
mobile app
- See 15 more
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offline
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causes and charity
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e-mail
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newsletter
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promotions
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website
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phone calls
-
user generated content
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blogs
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point of sale
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mobile
-
events
-
trade shows
-
print media
-
magazine
-
chat
-
video
-
mobile app
- See 15 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
