Comparison Summary
This comparison report of Merchant Relationship Management vs. Zoho Bigin is based on a specific set of business needs and context. The comparison uses 2002 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Merchant Relationship Management and Zoho Bigin
Merchant Relationship Management, Zoho Bigin, Leadmaster CRM, Apptivo, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Merchant Relationship Management covers Sales Document Management, Lead Management, Helpdesk Management, Training & Onboarding, etc.
Zoho Bigin focuses on Engagement Management with Phone Calls, Training & Onboarding, Workflow Management with E-Mail, Pipeline Management, etc.
"I couldn’t be happier with our decision to use IRIS CRM. Our closing ratio has increased by 300% and I owe it all to the team at IRIS! " - William Adam Boyd
"We were looking for a simple CRM that serves the objectives of our organisation. Bigin's functionality fits perfectly, is easy to use and meets our requirement. Best of all, as our organisation grows and in need of a CRM with more functionalities, w...e can just upgrade to Zoho CRM anytime. " - Fei Shiong Lam
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Merchant Relationship Management
Focus area
Merchant Relationship Management is better than Zoho Bigin for
Software Failure Risk
About
CRM & Underwriting Platform
Zoho Bigin | A powerful CRM solution for small and micro businesses manage their customer relationships
Age
1996
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
53
29
Total Goals
(we found evidences for)
11
6
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Increase sales & revenue
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Enhance customer relationships
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Manage risk
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Improve efficiency
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Improve visibility
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Improve internal communications
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Improve stakeholder relations
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Launch new products
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Improve digital and social presence
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Reduce bounce
- See 8 more
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve ROI
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Improve stakeholder relations
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Launch new products
- See 3 more
Top Channels
Channels Used
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phone calls
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e-mail
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social media
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LinkedIn
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website
- See 2 more
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phone calls
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e-mail
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social media
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LinkedIn
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website
- See 2 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
