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Microsoft Dynamics 365 for Sales vs monday sales CRM: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Microsoft Dynamics 365 for Sales vs. monday sales CRM is based on a specific set of business needs and context. The comparison uses 6528 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Microsoft Dynamics 365 for Sales and monday sales CRM

Microsoft Dynamics 365 for Sales, monday sales CRM, Maximizer CRM, Vtiger all-in-one CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Microsoft Dynamics 365 for Sales covers Engagement Management, Contact List Management, Lead Tracking with E-Mail, Sales Document Management, etc.

monday sales CRM focuses on Workflow Management, Collaboration, Engagement Management, Lead Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Microsoft Dynamics 365 for Sales

Focus area

Microsoft Dynamics 365 for Sales is better than monday sales CRM for

Software Failure Risk

  • low

logo monday sales CRM

Focus area

Software Failure Risk

  • medium

About

Sales Force Automation | Microsoft Dynamics 365

The Sales CRM Software to fit the Sales Cycle

Age

1975

Financials

IPO

SERIES D

Business Need

Total Processes
(we found evidences for)

97

53

Total Goals
(we found evidences for)

14

7

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


contact list management

creating contact list



sales document management

proposal & quote management

contract management


workflow management



communication management

tracking & monitoring communications

sending & publishing communications




relationship management


campaign management

campaign monitoring

campaign analytics


social media management

social media analytics

engaging on social media


generation of new leads


pipeline management


opportunity management


helpdesk management



account management


conversion management


training & onboarding



sales call management

meeting management


knowledge management

creating knowledge base


business development


customer case management



products & pricelist management


competitive intelligence




lifetime value management


lead qualification

lead qualification: technographic

lead qualification: demographic



loyalty management

customise loyalty program

identify target customers







customer feedback management

measuring customer satisfaction




sales quota management


follower management


courses & assessment

create learning path



revenue cycle management


billing and invoice management


sales review & feedback


license management


community building




social media marketing


content management


discount management


promotion management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Improve efficiency

  • Improve internal communications

  • Scale best practices

  • Improve visibility

  • Improve stakeholder relations

  • Grow market share

  • Increase customer life time value

  • Launch new products

  • Manage risk

  • Enter new markets internationally or locally

  • See 11 more
  • Improve internal communications

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Scale best practices

  • Enter new markets internationally or locally

  • Improve efficiency

  • See 4 more

Top Channels

Channels Used

  • e-mail

  • website

  • mobile

  • phone calls

  • social media

  • chat

  • video

  • mobile app

  • offline

  • point of sale

  • See 7 more
  • e-mail

  • website

  • mobile

  • phone calls

  • social media

  • chat

  • video

  • mobile app

  • offline

  • point of sale

  • See 7 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting