Microsoft Dynamics 365 for Sales vs. Salesboom Cloud CRM: CRM Solution Comparison 2025

Overview: Microsoft Dynamics 365 for Sales and Salesboom Cloud CRM as CRM Category solutions.

Microsoft Dynamics 365 for Sales offers expansive CRM capabilities tailored for larger businesses, with robust integration and custom reporting features, while Salesboom Cloud CRM caters to varied industries, emphasizing relationship management and campaign oversight with comprehensive support options.

Microsoft Dynamics 365 for Sales: Microsoft Dynamics 365 for Sales utilizes AI and automation to enhance deal closures. Features include conversation intelligence, opportunity scoring, and collaboration tools.

Salesboom Cloud CRM: Salesboom Cloud CRM offers customizable, web-based CRM software that unifies strategic sales, marketing, and customer service. Features include workflow automation, website integration, and document management.

Microsoft Dynamics 365 for Sales and Salesboom Cloud CRM: Best Use cases based on the customer satisfaction data

Microsoft Dynamics 365 for Sales

Key Capabilities Supported

Microsoft Dynamics 365 for Sales excels in engagement management and lead tracking, focusing on enhancing sales processes. read more →

Salesboom Cloud CRM supports contact and sales document management, catering to workflow and campaign oversight. read more →

Business Goals

Microsoft Dynamics 365 for Sales aligns with increasing sales revenue and efficiency, focusing on building customer relationships. read more →

Salesboom Cloud CRM emphasizes enhancing customer relations and improving ROI, aiming to scale best practices effectively. read more →

Core Features

Microsoft Dynamics 365 for Sales stands out with extensive integration options and custom reports for detailed analysis. read more →

Salesboom Cloud CRM offers robust analytics with comprehensive data import/export capabilities and strong compliance features. read more →

Vendor Support

Microsoft Dynamics 365 for Sales provides 24/7 support with phone, email, and chat options. read more →

Salesboom Cloud CRM offers extensive 24/7 support, emphasizing chat and email support to meet diverse customer needs. read more →

Segments and Industries

Microsoft Dynamics 365 for Sales caters mainly to enterprise and IT sectors, having a broad reach across various scales. read more →

Salesboom Cloud CRM is predominantly used by a smaller range of large enterprises and caters to industries like real estate and transportation. read more →

Operational Alignment

Microsoft Dynamics 365 for Sales fits seamlessly into enterprise workflows, handling complex sales tasks efficiently. read more →

Salesboom Cloud CRM aligns well with businesses needing flexible CRM solutions, supporting collaborative processes. read more →

Applying your context and needs changes the comparison

Failure Risk Guidance?

Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

medium

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low

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IT and Other Capabilities

Low
Medium
High

Ease of migration

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Data

Data Export

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Data Import

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Support

Phone Support

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Email Support

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Chat Support

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24/7 Support

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Others

Analytics

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Custom Reports

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AI Powered

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Most deployed common Use Cases for Microsoft Dynamics 365 for Sales and Salesboom Cloud CRM

Why is Microsoft Dynamics 365 for Sales and Salesboom Cloud CRM the best choice for Contact List Management?

Both Microsoft Dynamics 365 For Sales and Salesboom Cloud Crm manage contact information, providing a central repository for customer details. Microsoft Dynamics 365 For Sales excels in its comprehensive contact management features, enabling users to capture a wide range of information, including contact history, past interactions, and service details. However, Salesboom Cloud Crm stands out for its ease of use and features focused on targeted email campaigns and lead management, allowing users to segment contacts and track interactions effectively.

"...I am now able to manage all my past and current clients from one place...." Peer review by Chelsey H., Real Estate

"...Lead and contact management is always included, and customer support teams have access to Case and Incident Management, as well as Solution Management...." Peer review

What makes Microsoft Dynamics 365 for Sales and Salesboom Cloud CRM ideal for Sales Document Management?

Both Microsoft Dynamics 365 For Sales and Salesboom Cloud Crm facilitate sales document management, including the creation and tracking of quotes, contracts, and orders. Microsoft Dynamics 365 For Sales offers more robust functionality for managing multiple quotes associated with an opportunity, while Salesboom Cloud Crm excels in its integration with quoting systems and accounting software. However, Salesboom Cloud Crm requires additional payment for features such as quoting and campaign management.

"...Our CRM Online service providing instant-on anywhere access, predictable pay-as-you-go pricing, and a financially backed service level agreement (SLA)...." Peer review

"...This is the first I've found and its simplicity and integration with the quoting and CRM is way beyond my expectations...." Peer review by Verified Reviewer

How efficiently Does Microsoft Dynamics 365 for Sales and Salesboom Cloud CRM manage your Workflow Management?

Microsoft Dynamics 365 For Sales and Salesboom Cloud Crm both offer workflow management capabilities. Microsoft Dynamics 365 For Sales allows for customization and the creation of specific workflows, while Salesboom Cloud Crm focuses on automation and process enhancement through features such as custom workflow rules and SMS alerts. Salesboom Cloud Crm emphasizes integration and API capabilities, enabling workflow-based actions.

"...It can also be used for non-standard CRM processes and the new version has a bunch of apps that allow company to use specific workflows by paying only for them and not purchasing the entire suite...." Peer review by Karlis N, Business Development Manager