Comparison Summary
This comparison report of Microsoft Dynamics 365 vs. OKTA is based on a specific set of business needs and context. The comparison uses 31649 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Microsoft Dynamics 365 and OKTA
Microsoft Dynamics 365, Visitor Queue, Interact, etc., belong to a category of solutions that help Lead Generation, whereas OKTA belong to a category of solutions that help Digital Signature. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Microsoft Dynamics 365 covers Engagement Management, Workflow Management, Communication Management with E-Mail, Helpdesk Management with Phone Calls, etc.
OKTA focuses on Workflow Management, Helpdesk Management with Phone Calls, Engagement Management, Training & Onboarding, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Microsoft Dynamics 365
Focus area
Microsoft Dynamics 365 is better than OKTA for
Software Failure Risk
About
Business application for operational excellence and delight customer
Okta | The Identity Standard
Age
1975
Financials
IPO
IPO
Business Need
Total Processes
(we found evidences for)
143
89
Total Goals
(we found evidences for)
20
17
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Increase sales & revenue
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Acquire customers
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Scale best practices
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Improve efficiency
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Improve ROI
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Launch new products
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Improve internal communications
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Improve stakeholder relations
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Grow market share
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Improve digital and social presence
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Improve brand engagement
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Enter new markets internationally or locally
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Build brand awareness
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Manage risk
-
Increase customer life time value
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Improve visibility
-
Shorten ramp up time
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Establish thought leadership
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Improve navigation
- See 17 more
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Acquire customers
-
Scale best practices
-
Grow market share
-
Enhance customer relationships
-
Launch new products
-
Enter new markets internationally or locally
-
Improve ROI
-
Increase sales & revenue
-
Improve stakeholder relations
-
Establish thought leadership
-
Improve internal communications
-
Increase customer life time value
-
Improve brand engagement
-
Improve efficiency
-
Improve visibility
-
Manage risk
-
Build brand awareness
- See 14 more
Top Channels
Channels Used
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user generated content
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blogs
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social media
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phone calls
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offline
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website
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e-mail
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mobile
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point of sale
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chat
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video
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mobile app
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on premises
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trade shows
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Twitter
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events
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omnichannel
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Slack
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text SMS
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causes and charity
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channel partners
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promotions
-
print media
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magazine
-
review sites
-
Amazon
- See 23 more
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user generated content
-
blogs
-
social media
-
phone calls
-
offline
-
website
-
e-mail
-
mobile
-
point of sale
-
chat
-
video
-
mobile app
-
on premises
-
trade shows
-
Twitter
-
events
-
omnichannel
-
Slack
-
text SMS
-
causes and charity
-
channel partners
-
promotions
-
print media
-
magazine
-
review sites
-
Amazon
- See 23 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
