Comparison Summary
This comparison report of Microsoft Dynamics 365 vs. Pipedrive is based on a specific set of business needs and context. The comparison uses 43859 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Microsoft Dynamics 365 and Pipedrive
Microsoft Dynamics 365, Visitor Queue, Interact, etc., belong to a category of solutions that help Lead Generation, whereas Pipedrive, Salesforce Sales Cloud, HubSpot CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Microsoft Dynamics 365 covers Engagement Management, Workflow Management, Communication Management with E-Mail, Helpdesk Management with Phone Calls, etc.
Pipedrive focuses on Engagement Management with E-Mail, Lead Tracking, Lead Management, Sales Document Management with E-Mail, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Microsoft Dynamics 365
Focus area
Microsoft Dynamics 365 is better than Pipedrive for
Software Failure Risk
About
Business application for operational excellence and delight customer
Sales CRM & Pipeline Management Software
Age
1975
2010
Financials
IPO
SERIES C
Business Need
Total Processes
(we found evidences for)
143
128
Total Goals
(we found evidences for)
20
20
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
-
Increase sales & revenue
-
Acquire customers
-
Scale best practices
-
Improve efficiency
-
Improve ROI
-
Launch new products
-
Improve internal communications
-
Improve stakeholder relations
-
Grow market share
-
Improve digital and social presence
-
Improve brand engagement
-
Enter new markets internationally or locally
-
Build brand awareness
-
Manage risk
-
Increase customer life time value
-
Improve visibility
-
Shorten ramp up time
-
Establish thought leadership
-
Improve navigation
- See 17 more
-
Increase sales & revenue
-
Acquire customers
-
Enhance customer relationships
-
Improve internal communications
-
Improve efficiency
-
Scale best practices
-
Enter new markets internationally or locally
-
Improve visibility
-
Improve ROI
-
Build brand awareness
-
Shorten ramp up time
-
Grow market share
-
Improve brand engagement
-
Launch new products
-
Establish thought leadership
-
Improve stakeholder relations
-
Improve navigation
-
Increase average basket value
-
Increase customer life time value
-
Improve digital and social presence
- See 17 more
Top Channels
Channels Used
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e-mail
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phone calls
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mobile
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offline
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website
-
point of sale
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social media
-
mobile app
-
on premises
-
chat
-
newsletter
-
promotions
-
games
-
video
-
user generated content
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blogs
-
text SMS
-
Facebook
-
Slack
-
causes and charity
-
trade shows
-
support groups
-
LinkedIn
-
review sites
-
coupons
-
Amazon
-
events
-
channel partners
-
G2crowd
-
Skype
- See 27 more
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e-mail
-
phone calls
-
mobile
-
offline
-
website
-
point of sale
-
social media
-
mobile app
-
on premises
-
chat
-
newsletter
-
promotions
-
games
-
video
-
user generated content
-
blogs
-
text SMS
-
Facebook
-
Slack
-
causes and charity
-
trade shows
-
support groups
-
LinkedIn
-
review sites
-
coupons
-
Amazon
-
events
-
channel partners
-
G2crowd
-
Skype
- See 27 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
