cuspera logo CUSPERA

Microsoft Forms vs Jotform: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Microsoft Forms vs. Jotform is based on a specific set of business needs and context. The comparison uses 6436 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Microsoft Forms and Jotform

Microsoft Forms, Jotform, Paperform, involve.me, etc., belong to a category of solutions that help Other Demand Generation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Microsoft Forms covers Customer Feedback Management, Engagement Management with Website, Collaboration, Workflow Management, etc.

Jotform focuses on Communication Management with User Generated Content, Sales Document Management, Workflow Management, Engagement Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Microsoft Forms

Focus area

Software Failure Risk

  • low

logo Jotform

Focus area

Jotform is better than Microsoft Forms for

Software Failure Risk

  • medium

About

Microsoft Forms - Easily create surveys, quizzes and polls

Online form builder & form creator for every business

Age

1975

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

43

84

Total Goals
(we found evidences for)

7

14

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


engagement management

engaging and following up



workflow management


communication management

sending & publishing communications


social media management

social media analytics

engaging on social media

scheduling post to social media


generation of new leads




contact list management



content management


performance management



helpdesk management



training & onboarding


sales document management

proposal & quote management



lead qualification

lead qualification: technographic



competitive intelligence


products & pricelist management



trade show marketing


meeting management


sales call management

meeting management




campaign management


rating and review management


customer case management


lifetime value management



account management



sales review & feedback






Top Goals

Goals Achieved

  • Enhance customer relationships

  • Launch new products

  • Scale best practices

  • Increase sales & revenue

  • Improve digital and social presence

  • Acquire customers

  • Improve navigation

  • See 4 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Launch new products

  • Improve internal communications

  • Scale best practices

  • Build brand awareness

  • Enter new markets internationally or locally

  • Manage risk

  • Grow market share

  • Establish thought leadership

  • Improve efficiency

  • Improve digital and social presence

  • Improve consistency

  • See 11 more

Top Channels

Channels Used

  • e-mail

  • user generated content

  • blogs

  • social media

  • website

  • offline

  • mobile

  • video

  • phone calls

  • trade shows

  • newsletter

  • on premises

  • chat

  • Slack

  • point of sale

  • promotions

  • Facebook

  • LinkedIn

  • review sites

  • Amazon

  • mobile app

  • events

  • Facebook page

  • display advertisement

  • causes and charity

  • Twitter

  • text SMS

  • games

  • Instagram

  • omnichannel

  • coupons

  • See 28 more
  • e-mail

  • user generated content

  • blogs

  • social media

  • website

  • offline

  • mobile

  • video

  • phone calls

  • trade shows

  • newsletter

  • on premises

  • chat

  • Slack

  • point of sale

  • promotions

  • Facebook

  • LinkedIn

  • review sites

  • Amazon

  • mobile app

  • events

  • Facebook page

  • display advertisement

  • causes and charity

  • Twitter

  • text SMS

  • games

  • Instagram

  • omnichannel

  • coupons

  • See 28 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting