Overview: Miva eCommerce and Shopify Plus as E-Commerce Platform Category solutions.

Miva eCommerce and Shopify Plus cater to e-commerce needs, focusing on different capabilities and industries. Miva eCommerce excels in comprehensive management tasks, attractive for larger enterprises. Shopify Plus shines in social media and communication, favored by a diverse range of market sizes. Both platforms offer robust support and security, with Miva standing out in detailed customization and reporting, as Shopify excels in integration and analytics. Each product aligns uniquely with various operational needs and industry contexts.

Miva eCommerce: Miva-ecommerce platform offers feature-rich, future-ready software to enhance business sales. Designed to evolve businesses to the next level.

Shopify Plus: Shopify Plus is the best platform for high-growth businesses, helping companies grow 126% YoY on average. High-performing businesses use Shopify Plus to scale rapidly.

Miva eCommerce and Shopify Plus: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Miva eCommerce enables helpdesk and order management alongside product management, aligning with centralized operational needs. read more →

Shopify Plus supports helpdesk, social media, and content management, meeting demands for streamlined digital outreach. read more →

Business Goals

Miva eCommerce facilitates customer acquisition and revenue growth, aligning with goals of expanding market presence. read more →

Shopify Plus aids in acquiring customers and boosting sales, aligning with brand-building and market expansion efforts. read more →

Core Features

Miva eCommerce boasts robust custom reports and compliance features to satisfy complex enterprise needs. read more →

Shopify Plus offers strong integration and analytics features suited to businesses seeking quick insights. read more →

Vendor Support

Miva eCommerce provides comprehensive support including 24/7 availability and phone support for various operational needs. read more →

Shopify Plus offers 24/7 support with an emphasis on chat and email support, catering to swift user service demands. read more →

Segments and Industries

Miva eCommerce is predominantly used by large enterprises in the retail and IT sectors, supporting robust operational frameworks. read more →

Shopify Plus serves a wide mix of enterprise sizes, with strong presence in retail and fashion industries, supporting diverse market needs. read more →

Operational Alignment

Miva eCommerce fits well into complex operational workflows, particularly for larger enterprises seeking extensive management tools. read more →

Shopify Plus integrates seamlessly into diverse operational environments, supporting both comprehensive digital strategies and straightforward store management. read more →

Applying your context and needs changes the comparison

Failure Risk Guidance?

Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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IT and Other Capabilities

Low
Medium
High

Ease of migration

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Data

Data Export

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Data Import

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Support

Chat Support

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Phone Support

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Email Support

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24/7 Support

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Others

Custom Reports

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Analytics

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AI Powered

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Most deployed common Use Cases for Miva eCommerce and Shopify Plus

How can Miva eCommerce and Shopify Plus enhance your Helpdesk Management process?

Both Miva Ecommerce and Shopify Plus offer helpful customer support. Miva Ecommerce has a dedicated support department and a community forum where users assist each other. Shopify Plus offers live chat support, webinars, and comprehensive documentation. Shopify Plus also has integrations with third-party help desk tools like Gorgias, while Miva Ecommerce has connections with shipping and communication tools. However, both systems have limitations in resolving issues related to third-party applications.

"...It was a little slow are first, but after a few calls to the helpful Miva support staff the process worked well with a good end result...." Peer review by Gerry F.

"...Quick & Helpful Live That Support Intuitive interface..." Peer review by Alex M, E-Commerce Coordinator

What benefits does Miva eCommerce and Shopify Plus offer for Products & Pricelist Management?

Miva Ecommerce and Shopify Plus both allow users to easily manage products and prices. Miva Ecommerce enables users to manage large product catalogs and complex integrations. Shopify Plus offers a user-friendly interface for managing products, content, and pricing, but it may not be suitable for companies with complex pricing structures. Both platforms have limitations; Miva Ecommerce has a navigation issue, while Shopify Plus lacks the ability to filter products by price.

"...Developer can change the price of products based on membership in a group...." Peer review by Verified User, Employee in Information Technology

"...We do not recommend this for larger companies or semi-complex pricing/products...." Peer review by Account Manager in Sales

How does Miva eCommerce and Shopify Plus facilitate Order Management?

Miva Ecommerce and Shopify Plus both allow for managing orders. Miva Ecommerce offers more advanced order management features, including multi-warehouse inventory management and integrations with third-party order management solutions. Shopify Plus focuses on ease of use and provides basic order management functionality, with limited features for complex order requirements. Both platforms offer features for managing inventory, processing payments, and tracking orders.

"...Miva aims to provide a platform for all eCommerce needs with features for; designing and building a platform, displaying products, configuring a catalog, optimizing search rankings, engaging buyers, running promotions, converting sales, managing orders, processing returns, monitoring inventory, supporting customers, synchronizing channels, streamlining operations, automating workflows, and analyzing performance...." Peer review