Miva eCommerce Overview

Miva offers a versatile ecommerce software solution tailored for businesses with extensive product lines, such as auto parts sellers and industrial suppliers. Its secure shopping cart platform is designed to support complex business needs, providing full control over online stores without requiring coding expertise. Miva's platform is particularly adept at handling challenges that other platforms may struggle with, making it an ideal choice for B2B operations. The software's flexibility and functionality help businesses grow revenue and improve ROI, serving diverse industries like decorative films and marine distribution. Notably, Miva ensures a fast and reliable ecommerce experience, empowering independent merchants to excel online.

Use Cases

Customers recommend Helpdesk Management, Order Management, Onboarding, as the business use cases that they have been most satisfied with while using Miva eCommerce.

Other use cases:

  • Engagement Management
  • Products & Pricelist Management
  • Loyalty Management
  • Merchandising
  • Sending & Publishing Communications
  • Workflow Management
  • Buyer Engagement
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Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Miva eCommerce.

Other priorities:

  • Enhance Customer Relationships
  • Improve Digital And Social Presence
  • Scale Best Practices
  • Launch New Products
  • Increase Customer Life Time Value
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Improve Brand Engagement
  • Build Brand Awareness
  • Improve Consistency
  • Improve Navigation
  • Improve Stakeholder Relations
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Miva eCommerce Use-Cases and Business Priorities: Customer Satisfaction Data

Miva eCommerce works with different mediums / channels such as Phone Calls. Promotions. Website etc.

Miva eCommerce's features include Templates, Personalization, SEO, etc. and Miva eCommerce support capabilities include Chat Support, Phone Support, Email Support, etc. also Miva eCommerce analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Be prepared to pay for additional functions and be ready to learn a new programming language...." Peer review by Ian K., Events Services

Miva eCommerce, ShippingEasy, Shippo, Skubana, ShipStation, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Miva-ecommerce platform offers feature-rich, future-ready software to enhance business sales. Designed to evolve businesses to the next level.

Popular Business Setting

for Miva eCommerce

Top Industries

  • Internet
  • Retail
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Miva eCommerce is popular in Internet, Retail, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.

Miva eCommerce Customer wins, Customer success stories, Case studies

What solutions does Miva eCommerce provide for Helpdesk Management?

Why is Miva eCommerce the best choice for Order Management?

What Are the key features of Miva eCommerce for Onboarding?

How can Miva eCommerce enhance your Engagement Management process?

What benefits does Miva eCommerce offer for Products & Pricelist Management?

11 buyers and buying teams have used Cuspera to assess how well Miva eCommerce solved their E-Commerce Platform needs. Cuspera uses 1796 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.

A family-owned consumer electronic goods superstore - Consumer Electronics

Miva's ecommerce platform replaced a failing legacy integration for a family-owned consumer electronics superstore. The business struggled with poor ERP and payment integration, leading to inventory ...issues and customer service problems. Miva's team built a custom site with real-time sync to Mach ERP and PAYware, improving order management, payment processing, and inventory visibility. Customers now get up-to-date product availability and better self-service options. The new system boosted efficiency and enhanced the overall shopping experience.

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Blackburn Marine Distributing - Wholesale

Miva helped Blackburn Marine Distributing upgrade their online B2B platform. Their old website was static and not connected to their ERP, making order processing slow and manual. With Miva, customers... can now check real-time pricing and availability, and orders flow directly into the backend system. This improved efficiency and freed up staff for better customer service. Web-based orders jumped from 5 per month to 5-10 per day. The company saw a 45% year-over-year revenue growth after launching the new site.

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Clint Pharmaceuticals, Inc. - Pharmaceuticals

Miva's ecommerce platform helped Clint Pharmaceuticals, Inc. overhaul its B2B operations. The company needed FDA compliant tracking and a seamless omni-channel experience for medical clients. Miva de...livered custom B2B features, a sophisticated pricing model, and direct integration with NetSuite ERP. Clint Pharmaceuticals now has a stable, cloud-based solution that supports sales growth and streamlines operations. The partnership enabled the company to offer a premium customer experience and scale its business.

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Crown Automotive - Automotive

Miva's ecommerce platform helped Crown Automotive boost online sales and streamline operations. Crown needed a system to manage over 9,000 SKUs and restrict pricing to wholesale customers. Miva integ...rated with their ERP and enabled complex B2B features like multi-warehouse inventory and express order forms. Crown saw a 28% increase in gross sales, a 32% rise in average order value, and saved 10 hours per week. The platform proved stable, flexible, and fast for their growing business.

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Decorative Films, LLC - Manufacturing

Miva's ecommerce platform helped Decorative Films, LLC create a modern B2C shopping experience. The new site features a custom visualizer tool and responsive design. Customers can now see and select ...window treatments in real-world settings. Decorative Films saw a 78% increase in desktop average order value, 120% on mobile, and 60% on tablet. The site improved efficiency and streamlined backend processes for the company.

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Essential Depot - Consumer Goods

Miva's ecommerce platform helped Essential Depot boost sales and cut costs. The company needed a flexible, customizable solution after outgrowing cookie-cutter platforms. Miva delivered a new site wi...th advanced features, automating complex shipping and product management. Essential Depot saw a 20% increase in sales revenue, $480,000 in new annual international revenue, and saved 132 hours per month through automation and site customizations.

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Miva Getting Started - Marketing

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Frequently Asked Questions(FAQ)

for Miva eCommerce

What is Miva eCommerce?

Miva is an Ecommerce SaaS Platform for driving sales. It helps to acquire customers and increase sales & revenue.

Miva supports the critical marketing integrations like shipping and warehouse integration, direct ERP, OMS & WMS integrations, tax calculation and inventory management. Its native functionality simplifies and streamlines all the processes and manages pricing, promotion, and payment options in an easy-to-use interface.

Its uptime and robust functionality, integrating with the critical management systems, converting and retain loyal eCommerce buyers, manage all online sales with a single Miva site, assists to build e-commerce stores which the business deserves.

What is Miva eCommerce used for?

Miva eCommerce is a E-Commerce Platform Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Helpdesk Management, Order Management and Onboarding .

What are the top features of Miva eCommerce?

Templates, Personalization and SEO are some of the top features of Miva eCommerce.

Who uses Miva eCommerce?

Miva eCommerce is used by Internet, Retail and Information Technology And Services among other industries.

What are Miva eCommerce alternatives?

ShippingEasy, Shippo, Skubana and ShipStation are popular alternatives for Miva eCommerce.

Where is Miva eCommerce located?

Miva eCommerce is headquartered at 16745 West Bernardo Drive, Fourth Floor San Diego, CA 92127.
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Peers used Miva eCommerce for helpdesk management and order management

Miva eCommerce Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.05/5 ★

Read Reviews (1)
Custom Reports

4.44/5 ★

Read Reviews (243)
Analytics

3.82/5 ★

Read Reviews (22)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.05/5 ★

Read Reviews (1)
Custom Reports

4.44/5 ★

Read Reviews (243)
Analytics

3.82/5 ★

Read Reviews (22)

Software Failure Risk Guidance

?

for Miva eCommerce

Overall Risk Meter

Low Medium High

Top Failure Risks for Miva eCommerce

Miva, Inc. News

Product

Miva Adds Merchandising to Vexture: AI-Powered Product Recommendations That Help Merchants Stay Ahead of the Competition

Miva has launched a dynamic merchandising feature for its Vexture AI tool, enabling merchants to use natural language prompts for personalized product recommendations. This AI-powered feature enhances product discovery by adapting to customer behavior and catalog updates, offering a competitive edge in ecommerce through efficient, context-aware merchandising.

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Product

Miva Adds Merchandising to Vexture: AI-Powered Product Recommendations That Help Merchants Stay Ahead of the Competition - PR Newswire

Miva has launched dynamic merchandising for its Vexture AI tool, enhancing product recommendations for merchants. This feature uses natural language and contextual AI to automate merchandising, offering personalized suggestions that adapt to customer behavior and catalog changes. Vexture aims to improve ecommerce by integrating AI-driven search and merchandising, providing Miva merchants with a competitive edge through increased conversions and brand loyalty.

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Product

Miva Launches Vexture: AI-Powered Intent-Based Search to Transform Ecommerce Discovery - PR Newswire

Miva has launched Vexture, an AI-powered intent-based search tool for ecommerce platforms. Vexture enhances product discovery by understanding natural language and customer intent, reducing zero-result searches and boosting conversions. It integrates with Miva's no-code platform, allowing merchants to customize search results without developer intervention. Vexture is available as an upgrade for Miva customers, offering fast setup and real-time tuning.

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Product

Miva 10.12 Expands Ecommerce Platform with AI Search Infrastructure and No-Code Tools

Miva released version 10.12 of its ecommerce platform, adding an AI-powered search infrastructure and new no-code tools. The update enables merchants to deliver smarter, faster product discovery and simplifies site customization without coding. These enhancements target improved conversion rates and operational efficiency for online retailers using the Miva platform.

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Miva, Inc. Profile

Company Name

Miva, Inc.

Company Website

https://www.miva.com/

Year Founded

1999

HQ Location

16745 West Bernardo Drive, Fourth Floor San Diego, CA 92127

Employees

51-100

Social

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Financials

M&A