Shopify Plus Overview

Shopify Plus is the best platform for high-growth businesses, helping companies grow 126% YoY on average. High-performing businesses use Shopify Plus to scale rapidly.

Use Cases

Customers recommend Helpdesk Management, Social Media Analytics, Products & Pricelist Management, as the business use cases that they have been most satisfied with while using Shopify Plus.

Other use cases:

  • Sending & Publishing Communications
  • Order Management
  • Content Management
  • Advertisement
  • Engagement Management
  • Digital Marketing
  • Training & Onboarding
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Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Shopify Plus.

Other priorities:

  • Enhance Customer Relationships
  • Build Brand Awareness
  • Grow Market Share
  • Improve Digital And Social Presence
  • Improve Efficiency
  • Scale Best Practices
  • Launch New Products
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Improve Stakeholder Relations
  • Increase Customer Life Time Value
  • Improve Internal Communications
  • Establish Thought Leadership
  • Improve Brand Engagement
  • Manage Risk
  • Improve Navigation
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Shopify Plus Use-Cases and Business Priorities: Customer Satisfaction Data

Shopify Plus works with different mediums / channels such as Offline. Point Of Sale. Promotions etc.

Shopify Plus's features include Templates, Personalization, Widgets, etc. and Shopify Plus support capabilities include Chat Support, 24/7 Support, Email Support, etc. also Shopify Plus analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Simple-to-Navigate CMS Shopify Plus offers an easy-to-navigate CMS for e-commerce managers, marketers, and merchants that allows them to handle products, pricing, and content without coding, including conversion-tested themes for individualized functionality and design layouts...." Peer review from Featured Customers

Shopify Plus, Miva eCommerce, Ecwid, BigCommerce, Salesforce Commerce Cloud, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Shopify Plus

Top Industries

  • Retail
  • Marketing and Advertising
  • Apparel & Fashion

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Shopify Plus is popular in Retail, Marketing And Advertising, and Apparel & Fashion and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Shopify Plus Use Cases

What makes Shopify Plus ideal for Helpdesk Management?

What makes Shopify Plus ideal for Social Media Analytics?

How does Shopify Plus facilitate Products & Pricelist Management?

How can Shopify Plus optimize your Sending & Publishing Communications Workflow?

How does Shopify Plus address your Order Management Challenges?

48+ more Business Use Cases

8 buyers and buying teams have used Cuspera to assess how well Shopify Plus solved their E-Commerce Platform needs. Cuspera uses 1610 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.

Case Studies

COMPANY INDUSTRY CASE STUDIES
Shopify Plus case study
Consumer Goods
Consumer Goods
CASE STUDY Monos

Monos, a luggage brand, increased sales by 500% in three years by adopting a direct-to-consumer (D2C) strategy through Shopify, significantly improving their customer experience and brand awareness.

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Shopify Plus case study
Retail
Retail
CASE STUDY Cozykids

Cozykids increased site traffic by 40% and revenue by 82% using Shopify Plus tools, significantly reducing human error and staff time on inventory management.

Read More
Shopify Plus case study
Consumer Goods
Consumer Goods
CASE STUDY Gunner Kennels

Gunner Kennels used 3D/AR technology to reduce product returns by 5% and increase conversion rates by 40%.

Read More

Video

Discover the Shopify Plus platform

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Frequently Asked Questions(FAQ)

for Shopify Plus

What is Shopify Plus?

Shopify Plus is a cloud-based enterprise e-commerce platform that enables businesses to sell online and off across social channels. It provides businesses with unmatched scalability, reliability, and flexibility. It is ideal for large ventures, wholesalers, and enterprise level eCommerce shops which allows for high-demand sales, a higher level of customization, and scalability.

It offers enterprise-grade selling capabilities without the huge price tag and hassles of traditional enterprise solutions. Shopify Plus includes an easy-to-navigate CMS for merchants, marketers, and eCommerce managers which enables them to manage products, content, and pricing without code, including conversion-tested themes for personalized design layouts and functionality. Users get full control over the entire checkout process, as well as access to over 100 payment gateways. Shopify Plus enables businesses to launch sales channels across marketplaces, mobile, social, and offline, with dedicated storefronts for international eCommerce.

Key features include customer segmentation, loyalty points, inventory management, multi-currency, analytics and secure payment processing. Shopify Plus enables retailers to monitor stock levels, optimize inventory, offer personalized deals to customers and process cancellation for high-risk or fraudulent orders.

What is Shopify Plus used for?

Shopify Plus is a E-Commerce Platform Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Helpdesk Management, Social Media Analytics and Products & Pricelist Management .

What are the top features of Shopify Plus?

Templates, Personalization and Widgets are some of the top features of Shopify Plus.

Who uses Shopify Plus?

Shopify Plus is used by Retail, Marketing And Advertising and Apparel & Fashion among other industries.

What are Shopify Plus alternatives?

Miva ECommerce, Ecwid, BigCommerce and Salesforce Commerce Cloud are popular alternatives for Shopify Plus.

Where is Shopify Plus located?

Shopify Plus is headquartered at 150 Elgin Street, 8th Floor Ottawa, ON, Canada K2P 1L.
lightning

Peers used Shopify Plus for helpdesk management and social media analytics

Shopify Plus Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.68/5 ★

Read Reviews (1)
Analytics

4.65/5 ★

Read Reviews (54)
Custom Reports

4.01/5 ★

Read Reviews (232)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.68/5 ★

Read Reviews (1)
Analytics

4.65/5 ★

Read Reviews (54)
Custom Reports

4.01/5 ★

Read Reviews (232)

Software Failure Risk Guidance

?

for Shopify Plus

Overall Risk Meter

Low Medium High

Top Failure Risks for Shopify Plus

Shopify International Ltd News

Contentful Unveils AI-powered Capabilities and Shopify Partnership - Yahoo Tech

Contentful has introduced AI-powered features for its content management system and announced a strategic partnership with Shopify to provide a modern solution for digital experiences.

30/03/2025 - source

Shopify Partners with Bitrise to Boost Mobile Development - ChannelX

Shopify partners with Bitrise to enhance mobile development capabilities.

20/03/2025 - source

Nowutalk AI Launches Voice-First Sales Agent for Shopify Stores, Empowering E ... - PR.com

Nowutalk AI has launched a voice-first sales agent for Shopify stores, providing e-commerce owners with real-time insights.

12/03/2025 - source

Shopify International Ltd Feeds

Shopify acquires AI search startup Vantage Discovery - The American Bazaar

Shopify has acquired Vantage Discovery, an AI search startup, to enhance its AI capabilities for e-commerce retailers by offering personalized search results using large language models.

16/03/2025 - source

Shopify acquires search startup Vantage Discovery for undisclosed amount - BetaKit

Shopify has acquired AI-powered search startup Vantage Discovery to enhance its semantic search capabilities for merchants.

16/03/2025 - source

Shopify (SHOP) Down 19.9% Since Last Earnings Report: Can It Rebound? - Yahoo Finance

Shopify's stock has decreased by 19.9% since its last earnings report, raising questions about its potential to rebound.

12/03/2025 - source

Shopify International Ltd Profile

Company Name

Shopify International Ltd

Company Website

https://www.shopify.com/

Year Founded

2004

HQ Location

150 Elgin Street, 8th Floor Ottawa, ON, Canada K2P 1L

Employees

1001-5000

Social

Financials

SERIES C