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Mixpanel vs New Relic: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Mixpanel vs. New Relic is based on a specific set of business needs and context. The comparison uses 6782 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Mixpanel and New Relic

Mixpanel, New Relic, Woopra, Kissmetrics, etc., belong to a category of solutions that help Digital Analytics. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Mixpanel covers Engagement Management with Website, Products & Pricelist Management, Funnel Analysis with Mobile, Product Marketing, etc.

New Relic focuses on Helpdesk Management with Phone Calls, Communication Management with Phone Calls, Collaboration with Chat, Performance Management with Mobile, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Mixpanel

Focus area

Mixpanel is better than New Relic for

Software Failure Risk

  • medium

logo New Relic

Focus area

Software Failure Risk

  • low

About

Self-serve product analytics to convert, engage, and retain users

Deliver more perfect software and optimize your entire software stack

Age

2009

Financials

SERIES B

SERIES C

Business Need

Total Processes
(we found evidences for)

77

52

Total Goals
(we found evidences for)

16

9

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up

engaging with scheduling & cadence


products & pricelist management



communication management

sending & publishing communications

tracking & monitoring communications


training & onboarding



campaign management

campaign analytics

campaign monitoring


competitive intelligence



social media management

social media analytics

engaging on social media


helpdesk management


sales document management

proposal & quote management

contract management


workflow management



customer feedback management

measuring customer satisfaction

measuring net promoter score


lifetime value management


loyalty management

identify target customers

customise loyalty program




lead qualification

lead qualification: behavioural



segmentation and targeting



conversion management


content management



generation of new leads


sales review & feedback


community building



knowledge management



performance management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Launch new products

  • Increase customer life time value

  • Increase sales & revenue

  • Improve ROI

  • Scale best practices

  • Improve efficiency

  • Enter new markets internationally or locally

  • Grow market share

  • Improve internal communications

  • Improve digital and social presence

  • Improve brand engagement

  • Improve visibility

  • Manage risk

  • Build brand awareness

  • See 13 more
  • Acquire customers

  • Improve efficiency

  • Enhance customer relationships

  • Scale best practices

  • Improve ROI

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Manage risk

  • Improve digital and social presence

  • See 6 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • website

  • mobile

  • Slack

  • chat

  • mobile app

  • review sites

  • Amazon

  • promotions

  • omnichannel

  • See 8 more
  • phone calls

  • e-mail

  • website

  • mobile

  • Slack

  • chat

  • mobile app

  • review sites

  • Amazon

  • promotions

  • omnichannel

  • See 8 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting