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Mouseflow vs Gainsight PX: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Mouseflow vs. Gainsight PX is based on a specific set of business needs and context. The comparison uses 3421 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Mouseflow and Gainsight PX

Mouseflow, Gainsight PX, Inspectlet, Smartlook, etc., belong to a category of solutions that help Conversion Rate Optimization. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Mouseflow covers Engagement Management with Website, Funnel Analysis with Website, Customer Feedback Management, Helpdesk Management with Phone Calls, etc.

Gainsight PX focuses on Engagement Management, Training & Onboarding, Customer Feedback Management, Products & Pricelist Management, etc.

"he IP was the common denominator. I wouldn’t have identified these fraudulent orders without using your system (Mouseflow). We immediately called PayPal and were able to go ahead and cancel these orders " - Frady Yacoub

"We've seen double digit increases in renewal rates and expand rates, when we've applied customer success with Gainsight. " - Ed Daly

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Mouseflow

Focus area

Mouseflow is better than Gainsight PX for

Software Failure Risk

  • medium

logo Gainsight PX

Focus area

Software Failure Risk

  • medium

About

Mouseflow: Session Replay, Heatmaps, Funnels, Forms & User ...

User Analytics and Product Engagement to Drive Growth

Age

2010

2011

Financials

PRIVATE

SERIES E

Business Need

Total Processes
(we found evidences for)

49

43

Total Goals
(we found evidences for)

9

6

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up



customer feedback management

measuring customer satisfaction

measuring net promoter score


helpdesk management


products & pricelist management




communication management

sending & publishing communications


content management


workflow management




segmentation and targeting


social media management

social media analytics


training & onboarding



conversion management


competitive intelligence


rating and review management


sales document management

proposal & quote management


business development



account management




generation of new leads



campaign management


lifetime value management


lead qualification



Scheduling & dispatching


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve ROI

  • Improve brand engagement

  • Scale best practices

  • Improve digital and social presence

  • Grow market share

  • Improve efficiency

  • See 6 more
  • Enhance customer relationships

  • Scale best practices

  • Acquire customers

  • Increase sales & revenue

  • Launch new products

  • Manage risk

  • See 3 more

Top Channels

Channels Used

  • e-mail

  • mobile

  • website

  • mobile app

  • social media

  • user generated content

  • blogs

  • promotions

  • omnichannel

  • offline

  • on premises

  • text SMS

  • trade shows

  • games

  • phone calls

  • See 12 more
  • e-mail

  • mobile

  • website

  • mobile app

  • social media

  • user generated content

  • blogs

  • promotions

  • omnichannel

  • offline

  • on premises

  • text SMS

  • trade shows

  • games

  • phone calls

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting