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Compare mParticle vs Salesforce Connect

Comparison Summary

For mParticle vs Salesforce Connect comparison, Our AI algorithm looked at 1696 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using mParticle and Salesforce Connect to solve their respective business needs.

Pros and cons of mParticle and Salesforce Connect

mParticle is more suited to businesses that require Engagement Management with Mobile and Advertisement with Social Media where as Salesforce Connect is focused towards Contact List Management with Mobile and Lead Management with Phone Calls .

logo mParticle

Focus area

Software Failure Risk

  • low

logo Salesforce Connect

Focus area

Salesforce Connect is better than mParticle for

Software Failure Risk

  • low

About

Customer data platform to simplify your customer data infrastructure

Data Synchronization with Salesforce Connect - Salesforce.com

Age

1999

Financials

SERIES E

IPO

Business Need

Total Processes
(we found evidences for)

44

43

Total Goals
(we found evidences for)

11

7

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up



training & onboarding



campaign management



competitive intelligence



products & pricelist management


segmentation and targeting


promotion management



loyalty management


lead qualification


workflow management


generation of new leads


international marketing


compliance & governance


customer feedback management


social media management

social media analytics


communication management

sending & publishing communications


touchpoint management



customer case management



contact list management





opportunity management


account management


relationship management


contract management


proposal & quote management


sales document management

contract management

proposal & quote management



sales call management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Acquire customers

  • Improve ROI

  • Improve brand engagement

  • Increase customer life time value

  • Improve efficiency

  • Launch new products

  • Grow market share

  • Build brand awareness

  • Improve internal communications

  • See 8 more
  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Increase sales & revenue

  • Scale best practices

  • Improve ROI

  • Improve digital and social presence

  • See 4 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • website

  • offline

  • mobile

  • point of sale

  • on premises

  • mobile app

  • display advertisement

  • See 6 more
  • phone calls

  • e-mail

  • website

  • offline

  • mobile

  • point of sale

  • on premises

  • mobile app

  • display advertisement

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting