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Mural vs Google Hangouts Chat: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Mural vs. Google Hangouts Chat is based on a specific set of business needs and context. The comparison uses 2725 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Mural and Google Hangouts Chat

Mural, Google Hangouts Chat, GreenOrbit, MangoApps Platform, etc., belong to a category of solutions that help Team Collaboration. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Mural covers Collaboration, Engagement Management, Workflow Management, Coaching, etc.

Google Hangouts Chat focuses on Collaboration with Chat, Communication Management with E-Mail, Conference Call Management with Offline, Sales Document Management with Chat, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Mural

Focus area

Mural is better than Google Hangouts Chat for

Software Failure Risk

  • medium

logo Google Hangouts Chat

Focus area

Software Failure Risk

  • low

About

Online Brainstorming, Synthesis and Collaboration - MURAL

Google Hangouts Chat: A messaging platform built for teams....

Financials

SERIES C

SERIES A

Business Need

Total Processes
(we found evidences for)

47

30

Total Goals
(we found evidences for)

10

6

Top Processes

Evidences indicate better relative satisfaction



engagement management

engaging and following up


workflow management



conference call management


products & pricelist management


sales document management

proposal & quote management


content management


training & onboarding



communication management

sending & publishing communications


customer feedback management


knowledge management


sales review & feedback


generation of new leads




sales call management

meeting management


contact list management


campaign management


social media marketing


rating and review management


Top Goals

Goals Achieved

  • Scale best practices

  • Acquire customers

  • Improve ROI

  • Improve efficiency

  • Build brand awareness

  • Launch new products

  • Enhance customer relationships

  • Improve visibility

  • Improve digital and social presence

  • Improve internal communications

  • See 7 more
  • Improve internal communications

  • Enhance customer relationships

  • Acquire customers

  • Improve efficiency

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • See 3 more

Top Channels

Channels Used

  • chat

  • offline

  • phone calls

  • video

  • e-mail

  • events

  • trade shows

  • mobile

  • mobile app

  • text SMS

  • on premises

  • social media

  • Slack

  • point of sale

  • Skype

  • Whatsapp

  • Facebook

  • display advertisement

  • See 15 more
  • chat

  • offline

  • phone calls

  • video

  • e-mail

  • events

  • trade shows

  • mobile

  • mobile app

  • text SMS

  • on premises

  • social media

  • Slack

  • point of sale

  • Skype

  • Whatsapp

  • Facebook

  • display advertisement

  • See 15 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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low

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Migration Risk

low

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medium

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Business Setting