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Mural vs Gusto: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Mural vs. Gusto is based on a specific set of business needs and context. The comparison uses 6946 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Mural and Gusto

Mural, Gusto, GreenOrbit, MangoApps Platform, etc., belong to a category of solutions that help Team Collaboration. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Mural covers Collaboration, Engagement Management, Workflow Management, Coaching, etc.

Gusto focuses on Training & Onboarding, Helpdesk Management with Phone Calls, Communication Management with E-Mail, Engagement Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Mural

Focus area

Mural is better than Gusto for

Software Failure Risk

  • medium

logo Gusto

Focus area

Gusto is better than Mural for

Software Failure Risk

  • medium

About

Online Brainstorming, Synthesis and Collaboration - MURAL

The All-In-One People Platform for Payroll, Benefits, HR

Financials

SERIES C

SERIES E

Business Need

Total Processes
(we found evidences for)

47

56

Total Goals
(we found evidences for)

10

10

Top Processes

Evidences indicate better relative satisfaction



engagement management

engaging and following up


workflow management



conference call management


products & pricelist management


sales document management

proposal & quote management


content management


training & onboarding



communication management

sending & publishing communications


customer feedback management


knowledge management


sales review & feedback


generation of new leads




social media management


helpdesk management





contact list management


compliance & governance


payment management


competitive intelligence


billing and invoice management




rating and review management


discount management


promotion management


Top Goals

Goals Achieved

  • Scale best practices

  • Acquire customers

  • Improve ROI

  • Improve efficiency

  • Build brand awareness

  • Launch new products

  • Enhance customer relationships

  • Improve visibility

  • Improve digital and social presence

  • Improve internal communications

  • See 7 more
  • Acquire customers

  • Improve internal communications

  • Enhance customer relationships

  • Improve ROI

  • Increase sales & revenue

  • Improve brand engagement

  • Improve visibility

  • Enter new markets internationally or locally

  • Build brand awareness

  • Scale best practices

  • See 7 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • chat

  • website

  • social media

  • offline

  • point of sale

  • mobile

  • mobile app

  • promotions

  • user generated content

  • blogs

  • causes and charity

  • See 10 more
  • e-mail

  • phone calls

  • chat

  • website

  • social media

  • offline

  • point of sale

  • mobile

  • mobile app

  • promotions

  • user generated content

  • blogs

  • causes and charity

  • See 10 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

low

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medium

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Business Setting