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Compare NGDATA vs Salesforce Connect

Comparison Summary

For NGDATA vs Salesforce Connect comparison, Our AI algorithm looked at 1319 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using NGDATA and Salesforce Connect to solve their respective business needs.

Pros and cons of NGDATA and Salesforce Connect

NGDATA is more suited to businesses that require Engagement Management and Lifetime Value Management where as Salesforce Connect is focused towards Contact List Management with Mobile and Lead Management with Phone Calls .

logo NGDATA

Focus area

Software Failure Risk

  • low

logo Salesforce Connect

Focus area

Software Failure Risk

  • low

About

Customer Data Platform driving engagement with the customers and build more successful relationships

Data Synchronization with Salesforce Connect - Salesforce.com

Age

1999

Financials

SERIES C

IPO

Business Need

Total Processes
(we found evidences for)

48

43

Total Goals
(we found evidences for)

10

7

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


lifetime value management


competitive intelligence


loyalty management


communication management

sending & publishing communications


campaign management

campaign analytics



sales document management

contract management

proposal & quote management


helpdesk management


contact list management


promotion management


customer feedback management



training & onboarding


discount management



personalized marketing






generation of new leads


social media management

social media analytics


account management




workflow management


opportunity management


relationship management


sales call management


customer case management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Increase customer life time value

  • Improve ROI

  • Grow market share

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Build brand awareness

  • Establish thought leadership

  • See 7 more
  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Increase sales & revenue

  • Scale best practices

  • Improve ROI

  • Improve digital and social presence

  • See 4 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • website

  • offline

  • mobile

  • point of sale

  • on premises

  • mobile app

  • display advertisement

  • See 6 more
  • phone calls

  • e-mail

  • website

  • offline

  • mobile

  • point of sale

  • on premises

  • mobile app

  • display advertisement

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

No Data

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medium

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Business Setting