Comparison Summary
Nicereply: Nicereply offers a CX management platform to collect immediate customer feedback through one-click CSAT, CES, and NPS surveys. The volume of insights received is increased.
Customer Thermometer: Customer-thermometer offers an email-based customer satisfaction survey app with high response rates. Feedback is collected directly from email inboxes to prevent customer loss.
Customer Thermometer
Focus area
Customer Thermometer is better than Nicereply for
Software Failure Risk
Nicereply and Customer Thermometer: Customer Satisfaction Data
Most deployed common Use Cases for Nicereply and Customer Thermometer
What solutions does Nicereply and Customer Thermometer provide for Collecting Feedback?
How does Nicereply and Customer Thermometer address your Engaging Conversational Surveys Challenges?
How does Nicereply and Customer Thermometer facilitate Helpdesk Management?
What benefits does Nicereply and Customer Thermometer offer for Rating And Review Management?
About
Customer feedback software to collect customer feedback and improve the quality of services
Customer Feedback Tool for Real-time, actionable feedback from the customers at your fingertips
Age
2010
Financials
PRIVATE
PRIVATE
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High