Comparison Summary

Nicereply: Nicereply offers a CX management platform to collect immediate customer feedback through one-click CSAT, CES, and NPS surveys. The volume of insights received is increased.

Customer Thermometer: Customer-thermometer offers an email-based customer satisfaction survey app with high response rates. Feedback is collected directly from email inboxes to prevent customer loss.

logo Nicereply

Focus area

Nicereply is better than Customer Thermometer for

Software Failure Risk

  • low

logo Customer Thermometer

Focus area

Customer Thermometer is better than Nicereply for

Software Failure Risk

  • low

Nicereply and Customer Thermometer: Customer Satisfaction Data

Most deployed common Use Cases for Nicereply and Customer Thermometer

What solutions does Nicereply and Customer Thermometer provide for Collecting Feedback?

How does Nicereply and Customer Thermometer address your Engaging Conversational Surveys Challenges?

How does Nicereply and Customer Thermometer facilitate Helpdesk Management?

What benefits does Nicereply and Customer Thermometer offer for Rating And Review Management?

About

Customer feedback software to collect customer feedback and improve the quality of services

Customer Feedback Tool for Real-time, actionable feedback from the customers at your fingertips

Age

2010

Financials

PRIVATE

PRIVATE

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting