Comparison Summary

Nicereply: Nicereply offers a CX management platform to collect immediate customer feedback through one-click CSAT, CES, and NPS surveys. The volume of insights received is increased.

CustomerCount: CustomerCount is a flexible online customer feedback management system providing intuitive real-time reporting and fast turnaround on updates. Key features include survey design, real-time alerts, CRM integration, and text analytics.

logo Nicereply

Focus area

Nicereply is better than CustomerCount for

Software Failure Risk

  • low

logo CustomerCount

Focus area

Software Failure Risk

  • medium

Nicereply and CustomerCount: Customer Satisfaction Data

Most deployed common Use Cases for Nicereply and CustomerCount

What benefits does Nicereply and CustomerCount offer for Collecting Feedback?

What makes Nicereply and CustomerCount ideal for Engaging Conversational Surveys?


Nicereply in Action: Unique Use Cases

How can Nicereply optimize your Helpdesk Management Workflow?

What makes Nicereply ideal for Rating And Review Management?


CustomerCount in Action: Unique Use Cases

How does CustomerCount facilitate Social Media Management?

About

Customer feedback software to collect customer feedback and improve the quality of services

Customer Feedback Tool to Add More Accountability and Improve Process Simultaneously

Age

2010

Financials

PRIVATE

NA

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting