Comparison Summary
Introducing Nicereply and InputKit
Nicereply, InputKit, Simplesat, GetFeedback, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Nicereply covers Collecting Feedback with Promotions, Engaging Conversational Surveys, Helpdesk Management with User Generated Content, Sales Document Management with E-Mail, etc.
InputKit focuses on Collecting Feedback, Public Relations, Rating And Review Management with Social Media, Engaging Conversational Surveys, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Customer feedback software to collect customer feedback and improve the quality of services
Customer Feedback Software to facilitate and automate their customer satisfaction process
Age
2010
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
56
12
Total Goals
(we found evidences for)
10
3
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Enhance customer relationships
-
Acquire customers
-
Improve internal communications
-
Improve efficiency
-
Increase sales & revenue
-
Scale best practices
-
Launch new products
-
Grow market share
-
Improve brand engagement
-
Improve visibility
- See 7 more
-
Acquire customers
-
Improve ROI
-
Enhance customer relationships
Top Channels
Channels Used
-
social media
-
Facebook
-
social media
-
Facebook
Failure Risk Guidance Security Report?
Compliance Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Security & Privacy Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Integration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Migration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
IT and Other Capabilities
- Low
- Medium
- High