Comparison Summary

Nicereply: Nicereply offers a CX management platform to collect immediate customer feedback through one-click CSAT, CES, and NPS surveys. The volume of insights received is increased.

Opiniator: Opiniator facilitates real-time feedback collection, improving customer satisfaction through immediate issue resolution. Automated reporting and analytics enhance service quality by identifying trends and actionable insights.

logo Nicereply

Focus area

Nicereply is better than Opiniator for

Software Failure Risk

  • low

logo Opiniator

Focus area

Software Failure Risk

  • medium

Nicereply and Opiniator: Customer Satisfaction Data


Nicereply in Action: Unique Use Cases

How can Nicereply enhance your Collecting Feedback process?

How efficiently Does Nicereply manage your Engaging Conversational Surveys?


Opiniator in Action: Unique Use Cases

How does Opiniator facilitate Helpdesk Management?

What benefits does Opiniator offer for Rating And Review Management?

About

Customer feedback software to collect customer feedback and improve the quality of services

Customer feedback platform that captures ratings, comments and feedback

Age

2010

Financials

PRIVATE

PRIVATE

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting