Comparison Summary

Nicereply: Nicereply offers a CX management platform to collect immediate customer feedback through one-click CSAT, CES, and NPS surveys. The volume of insights received is increased.

SurveyMonkey CX: SurveyMonkey's powerful platform helps CX teams gather feedback, find gaps, and improve their brand. Improving customer success is made easier with SurveyMonkey CX.

logo Nicereply

Focus area

Nicereply is better than SurveyMonkey CX for

Software Failure Risk

  • low

logo SurveyMonkey CX

Focus area

Software Failure Risk

  • medium

Nicereply and SurveyMonkey CX: Customer Satisfaction Data


Nicereply in Action: Unique Use Cases

What solutions does Nicereply provide for Collecting Feedback?

How efficiently Does Nicereply manage your Engaging Conversational Surveys?

How does Nicereply facilitate Helpdesk Management?

How can Nicereply enhance your Rating And Review Management process?


SurveyMonkey CX in Action: Unique Use Cases

How does SurveyMonkey CX facilitate Campaign Management?

How efficiently Does SurveyMonkey CX manage your Competitive Intelligence?

About

Customer feedback software to collect customer feedback and improve the quality of services

Feedback management tool to build a CX program that adapts to customer needs

Age

2010

1999

Financials

PRIVATE

PRIVATE

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting