Comparison Summary

Nicereply: Nicereply offers a CX management platform to collect immediate customer feedback through one-click CSAT, CES, and NPS surveys. The volume of insights received is increased.

Surveypal Platform: Surveypal provides CX tools for measuring and managing customer feedback with contextual intelligence. Over 150 million feedback instances have been processed for better insights and actions.

logo Nicereply

Focus area

Nicereply is better than Surveypal Platform for

Software Failure Risk

  • low

logo Surveypal Platform

Focus area

Software Failure Risk

  • medium

Nicereply and Surveypal Platform: Customer Satisfaction Data


Nicereply in Action: Unique Use Cases

What Are the key features of Nicereply for Collecting Feedback?

How can Nicereply optimize your Engaging Conversational Surveys Workflow?

How does Nicereply address your Helpdesk Management Challenges?

How efficiently Does Nicereply manage your Rating And Review Management?


Surveypal Platform in Action: Unique Use Cases

What Are the key features of Surveypal Platform for Coaching?

About

Customer feedback software to collect customer feedback and improve the quality of services

Survey platform to measure customer service experience

Age

2010

Financials

PRIVATE

SEED

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting