Comparison Summary
This comparison report of Nicereply vs. SurveySparrow NPS is based on a specific set of business needs and context. The comparison uses 8113 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Nicereply and SurveySparrow NPS
Nicereply, SurveySparrow NPS, Simplesat, GetFeedback, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Nicereply covers Collecting Feedback with Promotions, Engaging Conversational Surveys, Helpdesk Management with User Generated Content, Sales Document Management with E-Mail, etc.
SurveySparrow NPS focuses on Customer Feedback Management, Engaging Conversational Surveys, Market Research, Workflow Management, etc.
"We're so obsessed with our Nicereply score that we made a t-shirt out of it. " - Ricky Raykhenberg
"Challenges related to look and feel, and reporting are now things of the past. The UX of SurveySparrow is excellent. " - Katherine Stevens
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Customer feedback software to collect customer feedback and improve the quality of services
Survey Platform that turn customers into Promoters.
Age
2010
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
56
56
Total Goals
(we found evidences for)
10
11
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Improve internal communications
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Improve efficiency
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Increase sales & revenue
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Scale best practices
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Launch new products
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Grow market share
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Improve brand engagement
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Improve visibility
- See 7 more
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Enhance customer relationships
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Establish thought leadership
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Acquire customers
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Enter new markets internationally or locally
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Grow market share
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Improve internal communications
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Improve stakeholder relations
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Launch new products
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Build brand awareness
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Increase sales & revenue
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Improve consistency
- See 8 more
Top Channels
Channels Used
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chat
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e-mail
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website
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promotions
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mobile
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social media
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offline
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omnichannel
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phone calls
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text SMS
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games
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on premises
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Whatsapp
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mobile app
- See 11 more
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chat
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e-mail
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website
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promotions
-
mobile
-
social media
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offline
-
omnichannel
-
phone calls
-
text SMS
-
games
-
on premises
-
Whatsapp
-
mobile app
- See 11 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
