Comparison Summary
This comparison report of Nicereply vs. Upland Rant & Rave is based on a specific set of business needs and context. The comparison uses 5008 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Nicereply and Upland Rant & Rave
Nicereply, Upland Rant & Rave, Simplesat, GetFeedback, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Nicereply covers Collecting Feedback with Promotions, Engaging Conversational Surveys, Helpdesk Management with User Generated Content, Sales Document Management with E-Mail, etc.
Upland Rant & Rave focuses on Collecting Feedback, Engaging Conversational Surveys, Coaching, Funnel Analysis, etc.
"Customer satisfaction is actually one of our company white-goals that we’re measured on. The only one that’s at a company level, where we hold the entire company accountable is our customer satisfaction that we get at through using Nicereply. " - Rachel Ferrara
"Exceptional service and memorable experiences are synonymous with the Fortnum & Mason brand, so understanding how customers feel about us is a key priority. We decided to work with Upland Rant & Rave because we know that they understand the importan...ce of capturing customer emotion in the moments that matter, even from those customers who don’t purchase. " - Zia Zareem-Slade
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Customer feedback software to collect customer feedback and improve the quality of services
Customer Engagement & Experience Software for capturing feedback and actionable insights
Age
2010
2010
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
56
18
Total Goals
(we found evidences for)
10
3
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Improve internal communications
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Improve efficiency
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Increase sales & revenue
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Scale best practices
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Launch new products
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Grow market share
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Improve brand engagement
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Improve visibility
- See 7 more
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Enhance customer relationships
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Acquire customers
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Improve consistency
Top Channels
Channels Used
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phone calls
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promotions
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e-mail
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coupons
- See 1 more
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phone calls
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promotions
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e-mail
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coupons
- See 1 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
