Comparison Summary
Nicereply: Nicereply offers a CX management platform to collect immediate customer feedback through one-click CSAT, CES, and NPS surveys. The volume of insights received is increased.
Userback: Userback empowers product teams with in-app surveys, feedback widgets, session replays, and feature portals. Valuable user insights are unlocked to increase conversion rates and improve retention.
Nicereply in Action: Unique Use Cases
How can Nicereply optimize your Collecting Feedback Workflow?
How can Nicereply optimize your Engaging Conversational Surveys Workflow?
What benefits does Nicereply offer for Helpdesk Management?
How can Nicereply enhance your Rating And Review Management process?
Userback in Action: Unique Use Cases
How does Userback facilitate Automated Workflows?
What solutions does Userback provide for Collaboration?
How does Userback facilitate Training & Onboarding?
About
Customer feedback software to collect customer feedback and improve the quality of services
Real time customer feedback tool to collect feedback with video and screenshots
Age
2010
Financials
PRIVATE
PRIVATE
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
