Comparison Summary

Nicereply: Nicereply offers a CX management platform to collect immediate customer feedback through one-click CSAT, CES, and NPS surveys. The volume of insights received is increased.

UserTesting: UserTesting provides a platform for gathering customer feedback to enhance UI, UX, design, and CX. Businesses can improve digital experiences and drive innovation using these insights.

logo Nicereply

Focus area

Nicereply is better than UserTesting for

Software Failure Risk

  • low

logo UserTesting

Focus area

UserTesting is better than Nicereply for

Software Failure Risk

  • medium

Nicereply and UserTesting: Customer Satisfaction Data


Nicereply in Action: Unique Use Cases

What makes Nicereply ideal for Collecting Feedback?

How does Nicereply address your Helpdesk Management Challenges?

How efficiently Does Nicereply manage your Rating And Review Management?


UserTesting in Action: Unique Use Cases

What makes UserTesting ideal for Engaging Conversational Surveys?

How can UserTesting enhance your Digital Marketing process?

How can UserTesting enhance your Product Marketing process?

How does UserTesting address your Automated Workflows Challenges?

About

Customer feedback software to collect customer feedback and improve the quality of services

Feedback tool for real-time feedback from real customers

Age

2010

Financials

PRIVATE

PRIVATE

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting