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NinjaOne (formerly NinjaRMM) vs BetterCloud: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for NinjaOne (formerly NinjaRMM) medium Failure Risk for BetterCloud low
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Comparison Summary

This comparison report of NinjaOne (formerly NinjaRMM) vs. BetterCloud is based on a specific set of business needs and context. The comparison uses 2004 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing NinjaOne (formerly NinjaRMM) and BetterCloud

NinjaOne (formerly NinjaRMM), DeskXpand, Cayzu Help Desk, etc., belong to a category of solutions that help Help Desk, whereas BetterCloud, JumpCloud, ForgeRock Identity Platform, etc., belong to a category of solutions that help Security. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

NinjaOne (formerly NinjaRMM) covers Helpdesk Management with Phone Calls, Training & Onboarding, Sales Document Management, Workflow Management, etc.

BetterCloud focuses on Workflow Management, Sales Document Management with E-Mail, Training & Onboarding, Helpdesk Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo NinjaOne (formerly NinjaRMM)

Focus area

Software Failure Risk

  • medium

logo BetterCloud

Focus area

BetterCloud is better than NinjaOne (formerly NinjaRMM) for

Software Failure Risk

  • low

About

Top rated UEM & IT Management Software

SaaS Management Platform (SMP)

Financials

SERIES C

SERIES F

Business Need

Total Processes
(we found evidences for)

34

26

Total Goals
(we found evidences for)

8

2

Top Processes

Evidences indicate better relative satisfaction

helpdesk management

Read Reviews (33)

Read Reviews (11)

training & onboarding

Read Reviews (32)

Read Reviews (47)

sales document management

Read Reviews (10)

Read Reviews (47)

contract management

Read Reviews (10)

Read Reviews (4)

workflow management

Read Reviews (6)

Read Reviews (67)

competitive intelligence

Read Reviews (5)

Read Reviews (0)

billing and invoice management

Read Reviews (3)

Read Reviews (0)

customer feedback management

Read Reviews (2)

Read Reviews (2)

measuring customer satisfaction

Read Reviews (2)

Read Reviews (0)

social media management

Read Reviews (2)

Read Reviews (0)

social media analytics

Read Reviews (2)

Read Reviews (0)

communication management

Read Reviews (2)

Read Reviews (6)

tracking & monitoring communications

Read Reviews (1)

Read Reviews (2)

sending & publishing communications

Read Reviews (1)

Read Reviews (2)

content management

Read Reviews (2)

Read Reviews (2)

engagement management

Read Reviews (1)

Read Reviews (5)

compliance & governance

Read Reviews (0)

Read Reviews (4)

customer case management

Read Reviews (0)

Read Reviews (3)

calendar management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Grow market share

  • Improve efficiency

  • Increase sales & revenue

  • Improve ROI

  • Enter new markets internationally or locally

  • See 5 more

  • Improve digital and social presence

  • Scale best practices

Top Channels

Channels Used

  • e-mail

  • offline

  • on premises

  • phone calls

  • review sites

  • Amazon

  • chat

  • Slack

  • See 5 more

  • e-mail

  • offline

  • on premises

  • phone calls

  • review sites

  • Amazon

  • chat

  • Slack

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

medium

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medium

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Migration Risk

medium

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low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting