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NinjaOne (formerly NinjaRMM) vs Rippling: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of NinjaOne (formerly NinjaRMM) vs. Rippling is based on a specific set of business needs and context. The comparison uses 2509 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing NinjaOne (formerly NinjaRMM) and Rippling

NinjaOne (formerly NinjaRMM), DeskXpand, Cayzu Help Desk, etc., belong to a category of solutions that help Help Desk, whereas Rippling, Deputy, Teramind, etc., belong to a category of solutions that help Employee Monitoring. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

NinjaOne (formerly NinjaRMM) covers Helpdesk Management with Phone Calls, Training & Onboarding, Sales Document Management, Workflow Management, etc.

Rippling focuses on Training & Onboarding, Sales Document Management, Workflow Management, Helpdesk Management with Website, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo NinjaOne (formerly NinjaRMM)

Focus area

Software Failure Risk

  • medium

logo Rippling

Focus area

Software Failure Risk

  • low

About

Top rated UEM & IT Management Software

The Employee Management Platform

Financials

SERIES C

SERIES E

Business Need

Total Processes
(we found evidences for)

34

23

Total Goals
(we found evidences for)

8

3

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


training & onboarding


sales document management

contract management


workflow management


competitive intelligence


billing and invoice management


customer feedback management

measuring customer satisfaction


social media management

social media analytics


communication management

sending & publishing communications



content management


lead qualification

lead qualification: technographic


engagement management

engaging and following up



generation of new leads


payment management


compliance & governance


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Grow market share

  • Improve efficiency

  • Increase sales & revenue

  • Improve ROI

  • Enter new markets internationally or locally

  • See 5 more
  • Improve internal communications

  • Enter new markets internationally or locally

  • Improve ROI

Top Channels

Channels Used

  • e-mail

  • phone calls

  • website

  • offline

  • point of sale

  • mobile

  • See 3 more
  • e-mail

  • phone calls

  • website

  • offline

  • point of sale

  • mobile

  • See 3 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting