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Odoo CRM vs NinjaOne (formerly NinjaRMM): 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Odoo CRM medium Failure Risk for NinjaOne (formerly NinjaRMM) medium
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Comparison Summary

This comparison report of Odoo CRM vs. NinjaOne (formerly NinjaRMM) is based on a specific set of business needs and context. The comparison uses 4260 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Odoo CRM and NinjaOne (formerly NinjaRMM)

Odoo CRM, Vtiger all-in-one CRM, Sugar CRM, etc., belong to a category of solutions that help CRM, whereas NinjaOne (formerly NinjaRMM), DeskXpand, Cayzu Help Desk, etc., belong to a category of solutions that help Help Desk. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Odoo CRM covers Sales Document Management, Helpdesk Management with Phone Calls, Workflow Management, Training & Onboarding, etc.

NinjaOne (formerly NinjaRMM) focuses on Helpdesk Management with Phone Calls, Training & Onboarding, Sales Document Management, Workflow Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Odoo CRM

Focus area

Odoo CRM is better than NinjaOne (formerly NinjaRMM) for

Software Failure Risk

  • medium

logo NinjaOne (formerly NinjaRMM)

Focus area

Software Failure Risk

  • medium

About

Odoo CRM | Track leads, close opportunities and get accurate forecasts.

Top rated UEM & IT Management Software

Age

2005

Financials

SERIES B

SERIES C

Business Need

Total Processes
(we found evidences for)

97

34

Total Goals
(we found evidences for)

13

8

Top Processes

Evidences indicate better relative satisfaction

sales document management

Read Reviews (67)

Read Reviews (10)

proposal & quote management

Read Reviews (37)

Read Reviews (0)

contract management

Read Reviews (15)

Read Reviews (10)

digital signature

Read Reviews (13)

Read Reviews (0)

helpdesk management

Read Reviews (37)

Read Reviews (33)

workflow management

Read Reviews (36)

Read Reviews (6)

training & onboarding

Read Reviews (32)

Read Reviews (32)

communication management

Read Reviews (23)

Read Reviews (2)

sending & publishing communications

Read Reviews (14)

Read Reviews (1)

tracking & monitoring communications

Read Reviews (4)

Read Reviews (1)

engagement management

Read Reviews (22)

Read Reviews (1)

engaging and following up

Read Reviews (15)

Read Reviews (1)

account management

Read Reviews (14)

Read Reviews (1)

products & pricelist management

Read Reviews (13)

Read Reviews (1)

contact list management

Read Reviews (11)

Read Reviews (0)

billing and invoice management

Read Reviews (11)

Read Reviews (3)

customer feedback management

Read Reviews (10)

Read Reviews (2)

measuring customer satisfaction

Read Reviews (2)

Read Reviews (2)

knowledge management

Read Reviews (9)

Read Reviews (0)

sales call management

Read Reviews (8)

Read Reviews (0)

campaign management

Read Reviews (7)

Read Reviews (0)

relationship management

Read Reviews (7)

Read Reviews (0)

social media management

Read Reviews (6)

Read Reviews (2)

social media analytics

Read Reviews (4)

Read Reviews (2)

community building

Read Reviews (6)

Read Reviews (0)

competitive intelligence

Read Reviews (5)

Read Reviews (5)

content management

Read Reviews (5)

Read Reviews (2)

promotion management

Read Reviews (4)

Read Reviews (0)

advocacy management

Read Reviews (4)

Read Reviews (0)

business development

Read Reviews (4)

Read Reviews (1)

calendar management

Read Reviews (3)

Read Reviews (0)

generation of new leads

Read Reviews (3)

Read Reviews (1)

loyalty management

Read Reviews (3)

Read Reviews (0)

conversion management

Read Reviews (2)

Read Reviews (0)

opportunity management

Read Reviews (2)

Read Reviews (0)

lead qualification

Read Reviews (2)

Read Reviews (1)

segmentation and targeting

Read Reviews (2)

Read Reviews (0)

rating and review management

Read Reviews (2)

Read Reviews (0)

performance management

Read Reviews (2)

Read Reviews (0)

payment management

Read Reviews (2)

Read Reviews (0)

pipeline management

Read Reviews (2)

Read Reviews (0)

distribution management

Read Reviews (2)

Read Reviews (0)

SeealllessActivities

Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Improve efficiency

  • Scale best practices

  • Improve ROI

  • Enter new markets internationally or locally

  • Grow market share

  • Improve digital and social presence

  • Improve internal communications

  • Increase average basket value

  • Launch new products

  • Improve brand engagement

  • See 10 more

  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Grow market share

  • Improve efficiency

  • Increase sales & revenue

  • Improve ROI

  • Enter new markets internationally or locally

  • See 5 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • channel partners

  • promotions

  • website

  • chat

  • See 3 more

  • phone calls

  • e-mail

  • channel partners

  • promotions

  • website

  • chat

  • See 3 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

{{{rsh_C_1}}}

low

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Integration Risk

low

{{{rsh_C_1}}}

medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting