Odoo CRM Overview
Odoo-CRM is the leading open-source CRM software designed for modern businesses. It offers both cloud and on-premise deployment options.
Use Cases
Customers recommend Sales Document Management, Helpdesk Management, Workflow Management, as the business use cases that they have been most satisfied with while using Odoo CRM.
Business Priorities
Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Odoo CRM.
Odoo CRM Use-Cases and Business Priorities: Customer Satisfaction Data
Odoo CRM works with different mediums / channels such as Phone Calls. and Promotions.
Odoo CRM's features include Personalization, Dashboard, Recording, etc. and Odoo CRM support capabilities include Phone Support, Chat Support, Email Support, etc. also Odoo CRM analytics capabilities include Analytics, and Custom Reports.
Reviews
"...Everything is in place, we ve already got a couple of orders, and the order flow has worked like a charm, front to back, for online orders...." Peer review by Jonathan Bouldin, Director, Tools for Healing
Odoo CRM, Rippling, Less Annoying CRM, NinjaOne (formerly NinjaRMM), Teamgate CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Odoo CRM
Top Industries
- Information Technology and Services
- Computer Software
- Retail
Popular in
- Small Business
- Mid Market
- Enterprise
Odoo CRM is popular in Information Technology And Services, Computer Software, and Retail and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on Odoo CRM Use Cases
What makes Odoo CRM ideal for Sales Document Management?
How efficiently Does Odoo CRM manage your Helpdesk Management?
How can Odoo CRM optimize your Workflow Management Workflow?
What makes Odoo CRM ideal for Onboarding?
What solutions does Odoo CRM provide for Communication Management?
62+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Odoo CRM solved their CRM needs. Cuspera uses 2872 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
Video
What is Odoo in two minutes
Frequently Asked Questions(FAQ)
for Odoo CRM
What is Odoo CRM?
Odoo CRM is an Open Source CRM that helps manage and track leads, close opportunities and get accurate forecasts and can be used in businesses of all sizes..
Odoo CRM's features include Sell Faster, Leads, Opportunities, Customers, Efficient Communication, Reporting, and Integration. The Sell Faster feature is available on mobile enabling sales on the go. It has an intuitive user interface and a dashboard overview of sales activities.
Odoo CRM's Leads feature enables Leads Nurturing by creating campaigns, a column matching tool that helps importing prospects files, Lead scoring tools, Lead acquisition optimisation with call-to-action and a/b testing tool and more. The Opportunities feature supports Activities and calls management, Pipeline management, Scheduling of meetings, Call logs and more.
What is Odoo CRM used for?
What are the top features of Odoo CRM?
Who uses Odoo CRM?
What are Odoo CRM alternatives?
Where is Odoo CRM located?
Peers used Odoo CRM for sales document management and helpdesk management
Odoo CRM Competitors
Odoo CRM Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (75) |
| Custom Reports | Read Reviews (362) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (75) |
| Custom Reports | Read Reviews (362) |
Odoo CRM Integrations
Odoo CRM integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Odoo CRM
Software Failure Risk Guidance
?for Odoo CRM
Overall Risk Meter
Top Failure Risks for Odoo CRM
Odoo S.A. News
Odoo and Network International Launch Integrated Payment Platform for African Businesses
Odoo and Network International have partnered to launch an integrated payment platform for African SMEs. This collaboration enhances Odoo's e-commerce capabilities by integrating Network as a payment service provider, enabling businesses to accept card and mobile money payments. The partnership aims to boost operational efficiency and support Africa's growing digital economy by offering a scalable, secure payment solution.
Future-Ready ERP: Integrate Odoo Development with AI/ML - NASSCOM Community
The article discusses the integration of Odoo ERP with AI/ML technologies, highlighting the benefits of transforming traditional ERP systems into intelligent ecosystems. By leveraging Odoo's modular design and API-driven architecture, businesses can enhance predictive insights, automate operations, and improve customer experiences. Specific use cases include predictive inventory management, smart CRM, automated financial forecasting, and AI-driven customer support.
Google Cloud Announced as a Key Technology Partner for Odoo Connect 2025 in San Francisco - GlobeNewswire
Odoo has announced Google Cloud as a key technology partner for its Odoo Connect 2025 event in San Francisco. This partnership highlights the growing momentum behind Odoo's open-source ERP and CRM solutions. The event will feature over 100 talks and 40 exhibitors, with Odoo experts and partners discussing topics like AI and automation. Bay Alarm Medical's integration with Odoo will be showcased as a case study.
Odoo partners with Tyro to provide seamless payment services in Australia - Kalkine Media
Odoo has partnered with Tyro to enhance payment services in Australia. This collaboration aims to integrate Odoo's business management software with Tyro's payment solutions, providing seamless transactions for Australian businesses.
Odoo S.A. Profile
HQ Location
Rue des Bourlottes, 9 1367 Grand-Rosière
Employees
251-500
Social
Financials
SERIES B
