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ON24 Platform vs Cisco Webex: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of ON24 Platform vs. Cisco Webex is based on a specific set of business needs and context. The comparison uses 24736 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing ON24 Platform and Cisco Webex

ON24 Platform, Cisco Webex, BrightTALK, GoTo Webinar, etc., belong to a category of solutions that help Webinar and Conferencing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

ON24 Platform covers Attendee Engagement, Generation Of New Leads, Content Management, Communication Management with E-Mail, etc.

Cisco Webex focuses on Collaboration with Video, Conference Call Management with Offline, Sales Call Management with Phone Calls, Content Management with Video, etc.

"With ON24, setting up and running webinars is seamless. There are excellent engagement tools available during webinars, as well as analytics and reporting tools " - KELLY LEIGH

"The platform allows us to fine tune our training programs and operations, based on the qualitative feedback left by the customers. " - Jerome Rouch-Sirech

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo ON24 Platform

Focus area

ON24 Platform is better than Cisco Webex for

Software Failure Risk

  • medium

logo Cisco Webex

Focus area

Cisco Webex is better than ON24 Platform for

Software Failure Risk

  • low

About

Platform to convert customer engagement into revenue

Enterprise Solution for Online Meetings, Video Conferencing and webinars with Screen share, messaging and more

Age

1998

1984

Financials

SERIES C

IPO

Business Need

Total Processes
(we found evidences for)

105

78

Total Goals
(we found evidences for)

17

17

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up

engaging with scheduling & cadence


generation of new leads


content publishing

searching for content


communication management

sending & publishing communications



social media management

social media analytics

engaging on social media

scheduling post to social media

managing social media account


competitive intelligence


helpdesk management


account management



campaign management

campaign monitoring


training & onboarding




lead qualification

lead qualification: technographic


conference call management


international marketing


sales document management

contract management

proposal & quote management



customer feedback management

measuring net promoter score

measuring customer satisfaction



conversion management


workflow management





lifetime value management




trade show marketing



knowledge management

creating knowledge base


contact list management


products & pricelist management



business development


segmentation and targeting







courses & assessment

create learning path


loyalty management

identify target customers




customer case management


personalized marketing


advocacy management


rating and review management



discount management


promotion management



social media marketing



merger and acquisition





community building


relationship marketing


relationship management



sales review & feedback



sales call management


Top Goals

Goals Achieved

  • Acquire customers

  • Establish thought leadership

  • Scale best practices

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve ROI

  • Build brand awareness

  • Improve internal communications

  • Enter new markets internationally or locally

  • Grow market share

  • Launch new products

  • Improve brand engagement

  • Improve digital and social presence

  • Improve consistency

  • Increase customer life time value

  • Shorten ramp up time

  • Improve efficiency

  • See 14 more
  • Acquire customers

  • Improve internal communications

  • Enhance customer relationships

  • Scale best practices

  • Launch new products

  • Grow market share

  • Enter new markets internationally or locally

  • Improve ROI

  • Build brand awareness

  • Improve visibility

  • Improve stakeholder relations

  • Establish thought leadership

  • Improve brand engagement

  • Increase sales & revenue

  • Improve digital and social presence

  • Increase customer life time value

  • Improve efficiency

  • See 14 more

Top Channels

Channels Used

  • offline

  • phone calls

  • video

  • trade shows

  • events

  • chat

  • mobile

  • on premises

  • e-mail

  • mobile app

  • website

  • text SMS

  • user generated content

  • Skype

  • blogs

  • social media

  • mass media

  • point of sale

  • promotions

  • print media

  • magazine

  • channel partners

  • Slack

  • games

  • support groups

  • Facebook at work

  • Facebook

  • movies

  • out of home

  • brochure

  • review sites

  • Amazon

  • causes and charity

  • See 30 more
  • offline

  • phone calls

  • video

  • trade shows

  • events

  • chat

  • mobile

  • on premises

  • e-mail

  • mobile app

  • website

  • text SMS

  • user generated content

  • Skype

  • blogs

  • social media

  • mass media

  • point of sale

  • promotions

  • print media

  • magazine

  • channel partners

  • Slack

  • games

  • support groups

  • Facebook at work

  • Facebook

  • movies

  • out of home

  • brochure

  • review sites

  • Amazon

  • causes and charity

  • See 30 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting