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OnAvaya vs Enghouse Networks: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of OnAvaya vs. Enghouse Networks is based on a specific set of business needs and context. The comparison uses 272 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing OnAvaya and Enghouse Networks

OnAvaya, and Enghouse Networks belong to a category of solutions that help Contact Center Software. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

OnAvaya covers Collaboration with Video, Sales Call Management with Phone Calls, Engagement Management with Chat, Customer Feedback Management with Phone Calls, etc.

Enghouse Networks focuses on Sales Call Management with Phone Calls, Communication Management with Phone Calls, Training & Onboarding, Competitive Intelligence, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo OnAvaya

Focus area

Software Failure Risk

  • medium

logo Enghouse Networks

Focus area

Software Failure Risk

  • medium

About

OnAvaya™ – Google Cloud Platform

Enghouse Networks | Planning, design, operation and support of next generation telecommunications and utility

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

14

7

Total Goals
(we found evidences for)

2

1

Top Processes

Evidences indicate better relative satisfaction



sales call management


engagement management

engaging and following up


customer feedback management

measuring customer satisfaction


conference call management


communication management

tracking & monitoring communications


contact list management


training & onboarding


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Enhance customer relationships

Top Channels

Channels Used

  • phone calls

  • video

  • phone calls

  • video

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting