Overview: Onbase by Hyland and Hyland ECM as Content Management Systems Category solutions.

Onbase by Hyland and Alfresco ECM offer robust content management solutions, catering to diverse industries such as Government, Manufacturing, IT, and Education. Onbase emphasizes workflow, contract management, and integrates well with infrastructure, appealing to physical establishments, while also strong in enterprise segments. Alfresco ECM enhances collaboration and digital content management with notable AI features, serving a breadth of industries, particularly in IT, and provides strong online presence support. Both have substantial support options and prioritize security and compliance, yet differ in their core user demographics and primary channels.

Onbase by Hyland: OnBase by Hyland unites critical systems and information for managing content, processes, and cases. It serves as a comprehensive content services platform.

Hyland ECM: Alfresco-ECM by Hyland optimizes workflows and improves document security. Enhanced collaboration efficiency is achieved through their content management products.

Onbase by Hyland and Hyland ECM: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Onbase by Hyland excels at workflow management and content handling, crucial for enterprises managing sales documents and contracts. It's a go-to for improving process efficiency. read more →

Alfresco ECM shines in content management and collaboration, streamlining workflows. It's tailored for teams needing a boost in communal project handling. read more →

Business Goals

Onbase by Hyland focuses on customer acquisition and enhancing relationships, helping to refine ROI and efficiency. read more →

Alfresco ECM targets acquiring customers, scaling practices, and boosting sales, ideal for those looking for revenue growth. read more →

Core Features

Onbase by Hyland boasts strong integration options and reliable data import and export, emphasizing security and privacy. read more →

Alfresco ECM is known for its compliance features and analytics, and now ventures into AI capabilities for enhanced intelligence. read more →

Vendor Support

Onbase by Hyland offers 24/7 support, along with email, chat, and phone options, ensuring users receive assistance anytime. read more →

Alfresco ECM also offers comprehensive support options, emphasizing availability through chat and email, but slightly less 24/7 coverage. read more →

Segments and Industries

Onbase by Hyland is favored by government sectors and manufacturing industries, with a strong presence in mid-market and enterprise clients. read more →

Alfresco ECM serves IT and education fields primarily, with a notable footprint in mid-market and smaller enterprises. read more →

Operational Alignment

Onbase by Hyland embeds well into traditional operations, aiding mid to large enterprises with on-premise implementations. read more →

Alfresco ECM fits well with modern digital operations, appealing to organizations with a mobile or web-based presence. read more →

Applying your context and needs changes the comparison

Failure Risk Guidance?

Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

Low
Medium
High

Ease of migration

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Data

Data Export

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Data Import

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Support

24/7 Support

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Email Support

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Chat Support

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Phone Support

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Others

Analytics

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Custom Reports

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AI Powered

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Most deployed common Use Cases for Onbase by Hyland and Hyland ECM

How can Onbase by Hyland and Hyland ECM optimize your Workflow Management Workflow?

Both Onbase By Hyland and Alfresco Ecm provide workflow management capabilities, enabling businesses to streamline processes. Onbase By Hyland offers point-and-click workflow configuration, while Alfresco Ecm emphasizes robust and scalable workflows. Onbase By Hyland is noted for its ease of use, while Alfresco Ecm allows for more advanced customization and integration with external applications. However, Onbase By Hyland has reported issues with workflow glitches, and Alfresco Ecm requires specialized knowledge for UI development.

"...Now, it has become a means to help us create more efficient workflows and improve how we do business...." Peer review by Kumaren Moodley, Technology Manager, Nedgroup Life

"...Document Workflows Easy to configure process definitions, process step editor, BPMN Editor for more advanced workflows, form editor, forms library, decision tables/rules, save to PDF (process forms information), and Records Management integration for compliance...." Peer review

What makes Onbase by Hyland and Hyland ECM ideal for Content Management?

OnBase By Hyland and Alfresco Ecm are both enterprise content management systems. Both tools provide features such as document management, collaboration, and business process automation. OnBase specializes in transactional content management and integrates well with specific industries. Alfresco Ecm is more flexible and focuses on open-source technology. However, Alfresco Ecm lacks mobile content management capabilities and requires a more mature web content management system.

"...I would recommend for content management..." Peer review by Ashley K., Financial Services

"...Well Suited:- Companies which look for content management solutions with simple to complex workflow requirements...." Peer review by Verified User, Professional in Information Technology, Information Technology and Services

How efficiently Does Onbase by Hyland and Hyland ECM manage your Sales Document Management?

OnBase By Hyland and Alfresco Ecm both support document management, but they differ in their focus. OnBase By Hyland emphasizes workflow automation for tasks such as contract management, while Alfresco Ecm prioritizes document sharing and collaboration. OnBase By Hyland is particularly strong in managing the entire lifecycle of documents, from creation to archival, but it may not be as effective for tracking signatures across multiple people. Alfresco Ecm, on the other hand, excels at enabling secure sharing with external parties and offers mobile accessibility.

"...It is preferable to keep business records and cases in order to have a sound and secure business because it is best place to handle documents capture, documents generation and also a place to keep electronic signatures...." Peer review by Caolan M, Project Manager, Marketing and Advertising