Comparison Summary
This comparison report of Onbase by Hyland vs. Newgen OmniDocs Contextual Content Services (ECM) is based on a specific set of business needs and context. The comparison uses 5254 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Onbase by Hyland and Newgen OmniDocs Contextual Content Services (ECM)
Onbase by Hyland, Newgen OmniDocs Contextual Content Services (ECM), DocuWare, DocStar ECM, etc., belong to a category of solutions that help Content Management Systems. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Onbase by Hyland covers Workflow Management, Content Management, Sales Document Management, Helpdesk Management with Phone Calls, etc.
Newgen OmniDocs Contextual Content Services (ECM) focuses on Content Management with Omnichannel, Engagement Management with Omnichannel, Sales Document Management, Collaboration with Mobile, etc.
"With so few employees, the expectation is staff in every role can wear a lot of hats. Being able to become a mini-master in so many areas really shows the power of OnBase. " - LuAnn Leggett
"With Newgen’s contextual content services (ECM) product suite, we have successfully digitized our manual contracts filing. Newgen’s ECM is available to our users both in English and French, thereby making it easy for users to access the content in t...heir preferred language. The important reasons for adopting this product was its ability to seamlessly integrate with internal systems, user . . . " - Vinodanand Jha
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Newgen OmniDocs Contextual Content Services (ECM)
Focus area
Newgen OmniDocs Contextual Content Services (ECM) is better than Onbase by Hyland for
Software Failure Risk
About
Enterprise information platform designed to manage content, processes and cases.
Anytime-anywhere content access and document management
Age
1991
Financials
M&A
IPO
Business Need
Total Processes
(we found evidences for)
42
72
Total Goals
(we found evidences for)
8
13
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Enhance customer relationships
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Improve ROI
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Scale best practices
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Improve efficiency
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Improve digital and social presence
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Grow market share
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Manage risk
- See 5 more
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Enhance customer relationships
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Manage risk
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Improve ROI
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Increase sales & revenue
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Acquire customers
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Improve visibility
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Establish thought leadership
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Scale best practices
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Increase customer life time value
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Improve stakeholder relations
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Grow market share
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Improve efficiency
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Improve digital and social presence
- See 10 more
Top Channels
Channels Used
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omnichannel
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social media
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user generated content
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blogs
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mobile
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video
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mobile app
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Twitter
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out of home
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brochure
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e-mail
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phone calls
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website
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chat
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offline
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text SMS
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point of sale
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games
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on premises
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Facebook
- See 17 more
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omnichannel
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social media
-
user generated content
-
blogs
-
mobile
-
video
-
mobile app
-
Twitter
-
out of home
-
brochure
-
e-mail
-
phone calls
-
website
-
chat
-
offline
-
text SMS
-
point of sale
-
games
-
on premises
-
Facebook
- See 17 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
