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Onbase by Hyland vs Sitecore Experience Platform: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Onbase by Hyland low Failure Risk for Sitecore Experience Platform medium
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Comparison Summary

This comparison report of Onbase by Hyland vs. Sitecore Experience Platform is based on a specific set of business needs and context. The comparison uses 2790 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Onbase by Hyland and Sitecore Experience Platform

Onbase by Hyland, Sitecore Experience Platform, DocuWare, DocStar ECM, etc., belong to a category of solutions that help Content Management Systems. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Onbase by Hyland covers Workflow Management, Content Management, Sales Document Management, Helpdesk Management with Phone Calls, etc.

Sitecore Experience Platform focuses on Content Management with Website, Engagement Management with Website, Workflow Management with Website, Communication Management with Website, etc.

"Usually what comes up in our discussions is an Access database or spreadsheets managed by many people. When I hear that, I think OnBase. " - Sean Lemon

"Sitecore enables Healthspan to reach more customers, more effectively as well as increase revenues and maintain brand loyalty and trust. " - Elis Bebb

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Onbase by Hyland

Focus area

Onbase by Hyland is better than Sitecore Experience Platform for

Software Failure Risk

  • low

logo Sitecore Experience Platform

Focus area

Sitecore Experience Platform is better than Onbase by Hyland for

Software Failure Risk

  • medium

About

Enterprise information platform designed to manage content, processes and cases.

Customer experience platform | Sitecore Experience Platform (XP ...

Age

1991

2001

Financials

M&A

PRIVATE

Business Need

Total Processes
(we found evidences for)

42

50

Total Goals
(we found evidences for)

8

15

Top Processes

Evidences indicate better relative satisfaction

workflow management

Read Reviews (135)

Read Reviews (36)

content management

Read Reviews (54)

Read Reviews (151)

content sharing

Read Reviews (4)

Read Reviews (2)

content publishing

Read Reviews (2)

Read Reviews (10)

searching for content

Read Reviews (1)

Read Reviews (2)

content curation

Read Reviews (1)

Read Reviews (32)

sales document management

Read Reviews (31)

Read Reviews (2)

contract management

Read Reviews (10)

Read Reviews (0)

digital signature

Read Reviews (9)

Read Reviews (0)

proposal & quote management

Read Reviews (5)

Read Reviews (2)

document sharing

Read Reviews (4)

Read Reviews (0)

helpdesk management

Read Reviews (19)

Read Reviews (1)

customer case management

Read Reviews (9)

Read Reviews (0)

training & onboarding

Read Reviews (4)

Read Reviews (11)

campaign management

Read Reviews (3)

Read Reviews (19)

billing and invoice management

Read Reviews (3)

Read Reviews (0)

knowledge management

Read Reviews (3)

Read Reviews (0)

engagement management

Read Reviews (3)

Read Reviews (69)

engaging and following up

Read Reviews (1)

Read Reviews (48)

products & pricelist management

Read Reviews (2)

Read Reviews (3)

customer feedback management

Read Reviews (2)

Read Reviews (1)

measuring customer satisfaction

Read Reviews (2)

Read Reviews (0)

revenue cycle management

Read Reviews (2)

Read Reviews (0)

discount management

Read Reviews (2)

Read Reviews (0)

promotion management

Read Reviews (2)

Read Reviews (0)

generation of new leads

Read Reviews (1)

Read Reviews (5)

rating and review management

Read Reviews (1)

Read Reviews (2)

sending & publishing communications

Read Reviews (0)

Read Reviews (25)

communication management

Read Reviews (0)

Read Reviews (27)

sending & publishing communications

Read Reviews (0)

Read Reviews (25)

identify target customers

Read Reviews (0)

Read Reviews (5)

loyalty management

Read Reviews (0)

Read Reviews (5)

identify target customers

Read Reviews (0)

Read Reviews (5)

conversion management

Read Reviews (0)

Read Reviews (4)

personalized marketing

Read Reviews (0)

Read Reviews (2)

distribution management

Read Reviews (0)

Read Reviews (2)

international marketing

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Scale best practices

  • Improve efficiency

  • Improve digital and social presence

  • Grow market share

  • Manage risk

  • See 5 more

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Improve ROI

  • Improve digital and social presence

  • Grow market share

  • Scale best practices

  • Improve efficiency

  • Build brand awareness

  • Shorten ramp up time

  • Improve brand engagement

  • Improve stakeholder relations

  • Launch new products

  • Improve internal communications

  • See 12 more

Top Channels

Channels Used

  • website

  • e-mail

  • mobile

  • promotions

  • omnichannel

  • offline

  • point of sale

  • phone calls

  • mobile app

  • user generated content

  • blogs

  • display advertisement

  • on premises

  • See 10 more

  • website

  • e-mail

  • mobile

  • promotions

  • omnichannel

  • offline

  • point of sale

  • phone calls

  • mobile app

  • user generated content

  • blogs

  • display advertisement

  • on premises

  • See 10 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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high

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting