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Onbase by Hyland vs WORKetc: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Onbase by Hyland vs. WORKetc is based on a specific set of business needs and context. The comparison uses 3266 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Onbase by Hyland and WORKetc

Onbase by Hyland, DocuWare, DocStar ECM, etc., belong to a category of solutions that help Content Management Systems, whereas WORKetc, monday sales CRM, Claritysoft CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Onbase by Hyland covers Workflow Management, Content Management, Sales Document Management, Helpdesk Management with Phone Calls, etc.

WORKetc focuses on Sales Document Management with Website, Contact List Management with Phone Calls, Helpdesk Management with E-Mail, Engagement Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Onbase by Hyland

Focus area

Onbase by Hyland is better than WORKetc for

Software Failure Risk

  • low

logo WORKetc

Focus area

WORKetc is better than Onbase by Hyland for

Software Failure Risk

  • low

About

Enterprise information platform designed to manage content, processes and cases.

Business Management Software, Web based CRM, Project Management and Collaboration.

Age

1991

2006

Financials

M&A

PRIVATE

Business Need

Total Processes
(we found evidences for)

42

59

Total Goals
(we found evidences for)

8

8

Top Processes

Evidences indicate better relative satisfaction



content management

content publishing


sales document management

contract management

proposal & quote management


helpdesk management


customer case management


training & onboarding


campaign management



billing and invoice management


knowledge management


engagement management

engaging and following up




products & pricelist management


customer feedback management

measuring customer satisfaction


revenue cycle management



discount management


promotion management


generation of new leads


lead qualification


business development


rating and review management



creating contact list



contact list management

creating contact list


tracking & monitoring communications


sending & publishing communications


communication management

tracking & monitoring communications

sending & publishing communications




conversion management


calendar management


relationship management


pipeline management


community building





advocacy management


conference call management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Scale best practices

  • Improve efficiency

  • Improve digital and social presence

  • Grow market share

  • Manage risk

  • See 5 more
  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Increase sales & revenue

  • Improve ROI

  • Scale best practices

  • Enter new markets internationally or locally

  • Increase customer life time value

  • See 5 more

Top Channels

Channels Used

  • e-mail

  • mobile

  • website

  • phone calls

  • user generated content

  • blogs

  • offline

  • social media

  • mobile app

  • point of sale

  • on premises

  • events

  • trade shows

  • Twitter

  • See 11 more
  • e-mail

  • mobile

  • website

  • phone calls

  • user generated content

  • blogs

  • offline

  • social media

  • mobile app

  • point of sale

  • on premises

  • events

  • trade shows

  • Twitter

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting