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Onbase by Hyland vs Zoho Docs: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Onbase by Hyland low Failure Risk for Zoho Docs low
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Comparison Summary

This comparison report of Onbase by Hyland vs. Zoho Docs is based on a specific set of business needs and context. The comparison uses 2784 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Onbase by Hyland and Zoho Docs

Onbase by Hyland, Zoho Docs, DocuWare, DocStar ECM, etc., belong to a category of solutions that help Content Management Systems. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Onbase by Hyland covers Workflow Management, Content Management, Sales Document Management, Helpdesk Management with Phone Calls, etc.

Zoho Docs focuses on Collaboration, Sales Document Management, Content Management, Sales Call Management with Phone Calls, etc.

"With so few employees, the expectation is staff in every role can wear a lot of hats. Being able to become a mini-master in so many areas really shows the power of OnBase. " - LuAnn Leggett

"Zoho WorkDrive has become invaluable to us as an organization, and the automatic back-ups and file retention give us peace of mind " - Laura Skillen

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Onbase by Hyland

Focus area

Onbase by Hyland is better than Zoho Docs for

Software Failure Risk

  • low

logo Zoho Docs

Focus area

Software Failure Risk

  • low

About

Enterprise information platform designed to manage content, processes and cases.

Online File Management Software & Document Repository | Zoho Docs

Age

1991

1996

Financials

M&A

PRIVATE

Business Need

Total Processes
(we found evidences for)

42

42

Total Goals
(we found evidences for)

8

7

Top Processes

Evidences indicate better relative satisfaction

workflow management

Read Reviews (135)

Read Reviews (6)

content management

Read Reviews (54)

Read Reviews (82)

content sharing

Read Reviews (4)

Read Reviews (78)

content publishing

Read Reviews (2)

Read Reviews (0)

content curation

Read Reviews (1)

Read Reviews (3)

sales document management

Read Reviews (31)

Read Reviews (96)

contract management

Read Reviews (10)

Read Reviews (0)

digital signature

Read Reviews (9)

Read Reviews (1)

proposal & quote management

Read Reviews (5)

Read Reviews (2)

document sharing

Read Reviews (4)

Read Reviews (85)

helpdesk management

Read Reviews (19)

Read Reviews (0)

customer case management

Read Reviews (9)

Read Reviews (0)

training & onboarding

Read Reviews (4)

Read Reviews (1)

campaign management

Read Reviews (3)

Read Reviews (1)

billing and invoice management

Read Reviews (3)

Read Reviews (1)

knowledge management

Read Reviews (3)

Read Reviews (1)

engagement management

Read Reviews (3)

Read Reviews (8)

engaging and following up

Read Reviews (1)

Read Reviews (8)

products & pricelist management

Read Reviews (2)

Read Reviews (0)

customer feedback management

Read Reviews (2)

Read Reviews (3)

measuring customer satisfaction

Read Reviews (2)

Read Reviews (1)

revenue cycle management

Read Reviews (2)

Read Reviews (0)

discount management

Read Reviews (2)

Read Reviews (0)

promotion management

Read Reviews (2)

Read Reviews (0)

sales call management

Read Reviews (1)

Read Reviews (12)

rating and review management

Read Reviews (1)

Read Reviews (2)

sending & publishing communications

Read Reviews (0)

Read Reviews (7)

communication management

Read Reviews (0)

Read Reviews (7)

sending & publishing communications

Read Reviews (0)

Read Reviews (7)

social media analytics

Read Reviews (0)

Read Reviews (2)

social media management

Read Reviews (0)

Read Reviews (3)

social media analytics

Read Reviews (0)

Read Reviews (2)

conference call management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Scale best practices

  • Improve efficiency

  • Improve digital and social presence

  • Grow market share

  • Manage risk

  • See 5 more

  • Improve internal communications

  • Enhance customer relationships

  • Acquire customers

  • Improve efficiency

  • Improve digital and social presence

  • Grow market share

  • Launch new products

  • See 4 more

Top Channels

Channels Used

  • phone calls

  • offline

  • point of sale

  • e-mail

  • chat

  • website

  • mobile

  • social media

  • video

  • mobile app

  • on premises

  • events

  • trade shows

  • mass media

  • promotions

  • LinkedIn

  • user generated content

  • blogs

  • See 15 more

  • phone calls

  • offline

  • point of sale

  • e-mail

  • chat

  • website

  • mobile

  • social media

  • video

  • mobile app

  • on premises

  • events

  • trade shows

  • mass media

  • promotions

  • LinkedIn

  • user generated content

  • blogs

  • See 15 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting