cuspera logo CUSPERA

Opiniator vs Qualtrics CoreXM: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Opiniator vs. Qualtrics CoreXM is based on a specific set of business needs and context. The comparison uses 6771 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Opiniator and Qualtrics CoreXM

Opiniator, and Qualtrics CoreXM belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Opiniator covers Collecting Feedback with Phone Calls, Helpdesk Management with Phone Calls, Rating And Review Management with Text SMS, Engaging Conversational Surveys, etc.

Qualtrics CoreXM focuses on Collecting Feedback, Engaging Conversational Surveys with E-Mail, Market Research, Helpdesk Management, etc.

"Our goal was to allow easy visitor feedback and reduce the time and cost of our previous paper and phone-based system across our 35 rest areas. I would highly recommend Opiniator. Their staff have been exceptionally clear in their explanations. We ...also appreciate all the data is shown in an online dashboard. The most outstanding part has been the constant innovation in the tool. " - Heather Swanson

"The Qualtrics link back to design and development allows us to build breakthrough products " - Under Armour

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Opiniator

Focus area

Software Failure Risk

  • medium

logo Qualtrics CoreXM

Focus area

Qualtrics CoreXM is better than Opiniator for

Software Failure Risk

  • low

About

Customer feedback platform that captures ratings, comments and feedback

Experience Management Software to gather experience insights and take action

Age

2002

Financials

PRIVATE

SERIES C

Business Need

Total Processes
(we found evidences for)

19

65

Total Goals
(we found evidences for)

3

18

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score



rating and review management


engagement management

engaging and following up


sales document management

contract management


communication management

sending & publishing communications


contact list management



loyalty management

customise loyalty program



social media analytics


scheduling post to social media


engaging on social media


social media management

social media analytics

scheduling post to social media

engaging on social media


training & onboarding



workflow management




campaign management



products & pricelist management


lifetime value management


sales review & feedback


competitive intelligence


knowledge management




content management


generation of new leads


lead qualification: demographic


lead qualification: technographic


lead qualification

lead qualification: demographic

lead qualification: technographic


segmentation and targeting


distribution management


create learning path


courses & assessment

create learning path


conference call management




Top Goals

Goals Achieved

  • Acquire customers

  • Improve ROI

  • Enhance customer relationships

  • Enhance customer relationships

  • Acquire customers

  • Grow market share

  • Improve brand engagement

  • Increase sales & revenue

  • Build brand awareness

  • Improve ROI

  • Launch new products

  • Scale best practices

  • Increase customer life time value

  • Enter new markets internationally or locally

  • Improve internal communications

  • Establish thought leadership

  • Improve digital and social presence

  • Improve stakeholder relations

  • Manage risk

  • Improve consistency

  • Improve efficiency

  • See 15 more

Top Channels

Channels Used

  • e-mail

  • website

  • phone calls

  • offline

  • chat

  • social media

  • video

  • promotions

  • events

  • trade shows

  • on premises

  • newsletter

  • point of sale

  • display advertisement

  • Facebook page

  • Facebook

  • text SMS

  • Instagram

  • Twitter

  • Slack

  • See 17 more
  • e-mail

  • website

  • phone calls

  • offline

  • chat

  • social media

  • video

  • promotions

  • events

  • trade shows

  • on premises

  • newsletter

  • point of sale

  • display advertisement

  • Facebook page

  • Facebook

  • text SMS

  • Instagram

  • Twitter

  • Slack

  • See 17 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting