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Opiniator vs SurveyMethods: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Opiniator vs. SurveyMethods is based on a specific set of business needs and context. The comparison uses 1133 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Opiniator and SurveyMethods

Opiniator, and SurveyMethods belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Opiniator covers Collecting Feedback with Phone Calls, Helpdesk Management with Phone Calls, Rating And Review Management with Text SMS, Engaging Conversational Surveys, etc.

SurveyMethods focuses on Customer Feedback Management with Newsletter, Helpdesk Management with Phone Calls, Communication Management with E-Mail, Engagement Management, etc.

"We have been using Opiniator for over five years across forty high traffic rest areas as a replacement to paper-based comment cards. The system now includes a photo upload. As we use contractors to manage the properties, we have now incorporated Opi...niator into our performance contract with them. Overall we have been very pleased with the service, staff and the results of the system. " - Crystal Underwood

"We’ve used SurveyMethods for a couple years for internal and external diversity initiatives. The customer service is second to none! Thanks. " - Dionne M. King

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Opiniator

Focus area

Software Failure Risk

  • medium

logo SurveyMethods

Focus area

Software Failure Risk

  • low

About

Customer feedback platform that captures ratings, comments and feedback

SurveyMethods | Online Survey Software | Data Analysis ...

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

19

33

Total Goals
(we found evidences for)

3

8

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


helpdesk management


rating and review management


engagement management

engaging and following up


communication management

sending & publishing communications



scheduling post to social media


social media management

scheduling post to social media



create learning path


courses & assessment

create learning path


products & pricelist management


customer case management



Top Goals

Goals Achieved

  • Acquire customers

  • Improve ROI

  • Enhance customer relationships

  • Improve internal communications

  • Scale best practices

  • Launch new products

  • Enhance customer relationships

  • Improve brand engagement

  • Build brand awareness

  • Increase sales & revenue

  • Acquire customers

  • See 5 more

Top Channels

Channels Used

  • newsletter

  • e-mail

  • social media

  • phone calls

  • website

  • Facebook

  • See 3 more
  • newsletter

  • e-mail

  • social media

  • phone calls

  • website

  • Facebook

  • See 3 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting