Comparison Summary
This comparison report of Opiniator vs. SurveySparrow NPS is based on a specific set of business needs and context. The comparison uses 3663 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Opiniator and SurveySparrow NPS
Opiniator, and SurveySparrow NPS belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Opiniator covers Collecting Feedback with Phone Calls, Helpdesk Management with Phone Calls, Rating And Review Management with Text SMS, Engaging Conversational Surveys, etc.
SurveySparrow NPS focuses on Customer Feedback Management, Engaging Conversational Surveys, Market Research, Workflow Management, etc.
"We have been using Opiniator for over five years across forty high traffic rest areas as a replacement to paper-based comment cards. The system now includes a photo upload. As we use contractors to manage the properties, we have now incorporated Opi...niator into our performance contract with them. Overall we have been very pleased with the service, staff and the results of the system. " - Crystal Underwood
"Challenges related to look and feel, and reporting are now things of the past. The UX of SurveySparrow is excellent. " - Katherine Stevens
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Customer feedback platform that captures ratings, comments and feedback
Survey Platform that turn customers into Promoters.
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
19
56
Total Goals
(we found evidences for)
3
11
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Acquire customers
-
Improve ROI
-
Enhance customer relationships
-
Enhance customer relationships
-
Establish thought leadership
-
Acquire customers
-
Enter new markets internationally or locally
-
Grow market share
-
Improve internal communications
-
Improve stakeholder relations
-
Launch new products
-
Build brand awareness
-
Increase sales & revenue
-
Improve consistency
- See 8 more
Top Channels
Channels Used
-
chat
-
e-mail
-
website
-
promotions
-
mobile
-
social media
-
offline
-
omnichannel
-
phone calls
-
text SMS
-
games
-
on premises
-
Whatsapp
-
mobile app
- See 11 more
-
chat
-
e-mail
-
website
-
promotions
-
mobile
-
social media
-
offline
-
omnichannel
-
phone calls
-
text SMS
-
games
-
on premises
-
Whatsapp
-
mobile app
- See 11 more
Failure Risk Guidance Security Report?
Compliance Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Security & Privacy Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Integration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Migration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
IT and Other Capabilities
- Low
- Medium
- High
