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Optimizely Customized Commerce vs Kibo: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Optimizely Customized Commerce vs. Kibo is based on a specific set of business needs and context. The comparison uses 1211 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Optimizely Customized Commerce and Kibo

Optimizely Customized Commerce, Kibo, SAP Commerce Cloud, Miva eCommerce, etc., belong to a category of solutions that help E-Commerce Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Optimizely Customized Commerce covers Engagement Management, Content Management, Products & Pricelist Management with Website, Digital Marketing with Mobile, etc.

Kibo focuses on Engagement Management, Order Management with Mobile, Merchandising with Promotions, Helpdesk Management, etc.

"We're incredibly excited to be able to leverage the capabilities of Episerver DXC [now Optimizely] in order to deliver class-leading digital experiences, and – with Optimizely’s tireless support – we’re looking forward to implementing more features ...(AI-driven recommendations, content personalization, etc.) as our own capabilities grow. " - Adi Wickramaratne

"Kibo has the ability to define data really well in the back end, which many of the SaaS competitors are not as good at. And so we have some specific use cases where we need to tie pretty complex product data to say, the image gallery, or to other pi...eces of the user experience. And the ability to customize that schema to be able to do so was a real advantage for Kibo. " - Andy W

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Optimizely Customized Commerce

Focus area

Optimizely Customized Commerce is better than Kibo for

Software Failure Risk

  • medium

logo Kibo

Focus area

Software Failure Risk

  • medium

About

The most complete commerce suite for growing companies​

Omnichannel Retail Software - Kibo Leading Omnichannel Commerce

Age

1995

Financials

SERIES D

M&A

Business Need

Total Processes
(we found evidences for)

53

28

Total Goals
(we found evidences for)

12

9

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


content management

content publishing


products & pricelist management




sales document management

proposal & quote management


training & onboarding



customer feedback management




rating and review management




international marketing


segmentation and targeting


social media management

social media analytics


helpdesk management


communication management

sending & publishing communications


lifetime value management


generation of new leads


distribution management



campaign management


workflow management


Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Grow market share

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Improve ROI

  • Build brand awareness

  • Improve stakeholder relations

  • Launch new products

  • Increase average basket value

  • Establish thought leadership

  • See 9 more
  • Acquire customers

  • Improve ROI

  • Enter new markets internationally or locally

  • Improve digital and social presence

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve brand engagement

  • Scale best practices

  • Improve internal communications

  • See 6 more

Top Channels

Channels Used

  • offline

  • point of sale

  • promotions

  • website

  • omnichannel

  • mobile

  • coupons

  • social media

  • e-mail

  • mobile app

  • See 7 more
  • offline

  • point of sale

  • promotions

  • website

  • omnichannel

  • mobile

  • coupons

  • social media

  • e-mail

  • mobile app

  • See 7 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting