Comparison Summary
This comparison report of Oracle Field Service vs. ServiceMax is based on a specific set of business needs and context. The comparison uses 997 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Oracle Field Service and ServiceMax
Oracle Field Service, and ServiceMax belong to a category of solutions that help Field Service Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Oracle Field Service covers Collaboration with Mobile, Customer Feedback Management with Promotions, Products & Pricelist Management, Campaign Management with Promotions, etc.
ServiceMax focuses on Collaboration with Social Media, Training & Onboarding, Sales Document Management with Social Media, Workflow Management with Phone Calls, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
AI-powered tools for routing, scheduling, and managing field service
Asset-Centric Field Service Management
Age
1977
Financials
IPO
IPO
Business Need
Total Processes
(we found evidences for)
25
49
Total Goals
(we found evidences for)
2
11
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Scale best practices
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Improve internal communications
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Acquire customers
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Enhance customer relationships
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Increase sales & revenue
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Improve efficiency
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Grow market share
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Establish thought leadership
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Launch new products
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Enter new markets internationally or locally
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Scale best practices
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Improve internal communications
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Improve visibility
- See 8 more
Top Channels
Channels Used
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phone calls
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social media
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offline
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on premises
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print media
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magazine
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website
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mobile
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e-mail
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user generated content
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blogs
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chat
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Slack
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games
-
mobile app
- See 12 more
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phone calls
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social media
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offline
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on premises
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print media
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magazine
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website
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mobile
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e-mail
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user generated content
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blogs
-
chat
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Slack
-
games
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mobile app
- See 12 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
