Comparison Summary

osTicket: osTicket is a trusted open source support ticket system that streamlines customer service. It helps improve efficiency and scalability for handling customer inquiries.

Gmelius: Gmelius enhances Gmail with email collaboration and business process automation. It is the leading software for Gmail and Google Workspace users.

logo osTicket

Focus area

osTicket is better than Gmelius for

Software Failure Risk

  • medium

logo Gmelius

Focus area

Gmelius is better than osTicket for

Software Failure Risk

  • medium

osTicket and Gmelius: Customer Satisfaction Data

Most deployed common Use Cases for osTicket and Gmelius

How can osTicket and Gmelius enhance your Helpdesk Management process?

Osticket is a free and open source helpdesk management solution. It offers ticket management and IT asset management features. Gmelius is a helpdesk solution that integrates with Gmail. It offers features such as shared inboxes, account management, and automation tools. Gmelius integrates with existing email systems, while Osticket can be used independently.
"...We use other tools for Task Management and Help Desk...." Peer review by Miloš , Head of Product, CTO, Marketing and Advertising

How does osTicket and Gmelius address your Communication Management Challenges?


osTicket in Action: Unique Use Cases

What benefits does osTicket offer for Knowledge Management?


Gmelius in Action: Unique Use Cases

What Are the key features of Gmelius for Collaboration?

Why is Gmelius the best choice for Workflow Management?

About

osTicket | Customize the data collected from users ...

Gmelius: Make Gmail your Team's Workspace

Financials

PRIVATE

SEED

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting