Gmelius Overview

Gmelius transforms Gmail into a collaborative hub with its Shared Inboxes and AI Email Assistants. Designed for efficiency, Gmelius integrates seamlessly within Gmail, allowing teams to manage emails collectively, reducing time spent in inboxes by an hour each day. The platform's standout feature is its ability to convert Gmail into a shared workspace, facilitating clear and quick email management. Labels and AI-driven insights further optimize email handling, making individual and team workflows more effective. Ideal for businesses seeking streamlined communication, Gmelius offers a practical solution to enhance email productivity directly within Gmail.

Use Cases

Customers recommend Communication Management, Engaging And Following Up, Collaboration, as the business use cases that they have been most satisfied with while using Gmelius.

Other use cases:

  • Helpdesk Management
  • Workflow Management
  • Campaign Management
  • Groups Management
  • Social Media Analytics
  • Advertisement
  • Training & Onboarding
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Gmelius.

Other priorities:

  • Improve Internal Communications
  • Increase Sales & Revenue
  • Grow Market Share
  • Improve ROI
  • Improve Visibility
  • Launch New Products
See all business priorities See less business priorities

Gmelius Use-Cases and Business Priorities: Customer Satisfaction Data

Gmelius works with different mediums / channels such as E-Mail. and Phone Calls.

Gmelius's features include Templates, Personalization, Alerts: Popups & Notifications, etc. and Gmelius support capabilities include Chat Support, Phone Support, Email Support, etc. also Gmelius analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Better responses from customers, able to send standard emails quicker, more manageable workload...." Peer review by Tim D, Customer Success Manager

Gmelius, Cayzu Help Desk, Service Creatio, Comm100 Live Chat, Freedcamp, etc., all belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Gmelius enhances Gmail with email collaboration and business process automation. It is the leading software for Gmail and Google Workspace users.

Popular Business Setting

for Gmelius

Top Industries

  • Marketing and Advertising
  • Internet
  • Management Consulting

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Gmelius is popular in Marketing And Advertising, Internet, and Management Consulting and is widely used by Small Business, Mid Market, and Enterprise.

Gmelius Customer wins, Customer success stories, Case studies

What benefits does Gmelius offer for Communication Management?

How efficiently Does Gmelius manage your Engaging And Following Up?

How does Gmelius address your Collaboration Challenges?

How efficiently Does Gmelius manage your Helpdesk Management?

How can Gmelius enhance your Workflow Management process?

11 buyers and buying teams have used Cuspera to assess how well Gmelius solved their Help Desk needs. Cuspera uses 945 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.

Cruz Roja Francesa - Non Profit Organization Management

Gmelius helped Cruz Roja Francesa migrate 10,000 group emails from Microsoft Outlook to Google Workspace. They used Gmelius shared inboxes to improve collaboration, delegate work, and boost email sec...urity. Over 40,000 staff and volunteers now use 8,000 shared inboxes for better communication. The solution made onboarding easy by integrating directly into Gmail. This change increased transparency and made it easier to transfer information between team members.

Nori - Environmental Services

Nori used Gmelius to solve problems with email overload and lack of accountability. Before Gmelius, Nori's team struggled with shared email accounts and missed important messages. Gmelius helped them... organize emails, assign tasks, and reduce tool overload. The integration with Gmail and Slack improved their workflow. Now, Nori manages communications more efficiently and plans to expand their use of Gmelius.

French Red Cross - Non Profit Organization Management

Gmelius helped the French Red Cross migrate 10,000 group emails from Outlook to Google Workspace. They used Gmelius Shared Inboxes to improve collaboration and security for over 40,000 staff and volu...nteers. The solution made it easier to assign emails, transfer information, and distribute work. The French Red Cross now uses 8,000 Shared Inboxes for company, team, and internal communication. They saw faster response times, better work distribution, and increased security after using Gmelius.

Nori - Environmental Services

Gmelius helped Nori solve tool overload and email management problems. Nori struggled with accountability and missed messages using shared email accounts and Google Groups. Gmelius provided shared in...boxes, email assignments, and integrations with Gmail and Slack. This made it easy for Nori to organize emails, assign tasks, and reduce the number of tools they use. Nori now has better team collaboration and more efficient workflows.

Merserwis - Technology

Gmelius helped Merserwis improve customer service and grow by 20%. Merserwis used to struggle with disconnected email systems. Gmelius provided shared inboxes, labels, and automation tools. The team ...now responds to sales emails in under five minutes. Merserwis connected Gmelius with their other tools for better workflow. The company now works faster and keeps customers happy.

Boise State University - Education

Gmelius helped Boise State University's support team save 2-3 hours a day on email management. The team used Gmelius Shared Inboxes to organize and assign support emails from 60 departments and 250+ ...courses. They improved response times and made sure no email requests were missed. The team now collaborates better and has more visibility into email tickets. Gmelius made it easier for them to support faculty and students across the campus.

Shared Inbox in Gmail - Gmelius Demo

Video Thumbnail

Frequently Asked Questions(FAQ)

for Gmelius

What is Gmelius used for?

Gmelius is a Help Desk Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Communication Management, Engaging And Following Up and Collaboration .

What are the top features of Gmelius?

Templates, Personalization and Alerts: popups & Notifications are some of the top features of Gmelius.

Who uses Gmelius?

Gmelius is used by Marketing And Advertising, Internet and Management Consulting among other industries.

What are Gmelius alternatives?

Cayzu Help Desk, Service Creatio, Comm100 Live Chat and Freedcamp are popular alternatives for Gmelius.

Where is Gmelius located?

Gmelius is headquartered at Chemin du Pré-Fleuri, 3, Plan-les-Ouates, Geneva 1228, CH.
lightning

Peers used Gmelius for communication management and engaging and following up

Gmelius Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Custom Reports

4.64/5 ★

Read Reviews (130)
Analytics

4.56/5 ★

Read Reviews (25)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Custom Reports

4.64/5 ★

Read Reviews (130)
Analytics

4.56/5 ★

Read Reviews (25)

Software Failure Risk Guidance

?

for Gmelius

Overall Risk Meter

Low Medium High

Top Failure Risks for Gmelius

Gmelius, Inc. News

Product

Collaboration and AI Assistant Provider Gmelius Launches 100% AI-Produced Office Comedy; Challenges Typical Streaming - South Bend Tribune

Gmelius, an AI-powered collaboration solutions provider, has launched "OOO," a 100% AI-produced web series. This micro-series, utilizing AI models Gemini 3 and Nano Banana, aims to challenge traditional streaming by offering short, narrative-driven content optimized for mobile viewing. The series demonstrates Gmelius's AI capabilities beyond email automation, highlighting its potential in creative media production.

Gmelius, Inc. Profile

Company Name

Gmelius, Inc.

Company Website

https://gmelius.com/

HQ Location

Chemin du Pré-Fleuri, 3, Plan-les-Ouates, Geneva 1228, CH

Employees

11-50

Social

Financials

SEED